Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cory Kowalski

Lexington,KY

Summary

Advanced Operations Manager offering over 9 years of experience and proven success in distribution, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals.

Overview

17
17
years of professional experience

Work History

Director of DC Fulfillment

AMT/Restorix Health
Irvine, CA
07.2021 - Current
  • Defined, implemented and revised operational policies and guidelines.
  • Managed and drove the implementation of a WMS into the Irvine DC.
  • Set team and individual KPIs and provided regular, actionable feedback.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Redesigned the layout of each warehouse for optimization.
  • Oversee both distribution centers and work with each manager on developing strong team members.
  • Presented plans for optimization versus relocation to the board.
  • Travel between distribution centers for continuous support and process evaluations.
  • Budget preparation for 2022.

Operations Manager

TwinMed, LLC
Bethlehem, PA
04.2018 - 07.2021
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Boosted team performance with enhanced employee evaluation processes.
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives with assistance from 5 supervisors/managers and our 85 staff members.
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
  • Executed physical relocation of distribution center (from 75,000 sq ft. to 200,000 sq ft.), including design of floorplan, wiring and furnishing placement while maintaining transitional efficiency.
  • Started in a building with sales of $30 million annually and transitioned to a building that now has sales of $114 million a year, while maintaining KPI's within our budget goals.
  • Established operational objectives and work plans and delegated assignments to subordinate team members
  • Started back as the National Inventory Manager then moved into Operations Manager position 3 months later

Director of Operations

Parts Town
Addison, IL
02.2016 - 04.2018
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Trained new employees on proper protocols and customer service standards.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Executed physical relocation of the distribution center (from 89,000 sq. ft. to 250,000 sq. ft.), including design of floorplan, wiring and furnishing placement, and proper inventory locations for 94.000 different skus while maintaining transitional efficiency.
  • Assisted with implementation and training of the AutoStore.
  • Started as a Put Away Associate due to lack of other openings.
  • Moved from Put Away Associate to Receiver, OS&D's, Put Away Supervisor, then Director of Inbound Operations.

Distribution Supervisor

Behr Process Corporation
Allentown, PA
07.2014 - 03.2015
  • Documented inventory movements in WMS using handheld scanners.
  • Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
  • Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
  • Created daily KPI reports
  • Assign, create, and release work utilizing SAP
  • Operate all material handling equipment as needed

Distribution Supervisor

TwinMed, LLC
Breinigsville, PA
04.2012 - 07.2014
  • Inspected merchandise for damage and discrepancies with documentation.
  • Documented inventory movements in WMS using handheld scanners.
  • Received loads, checked merchandise and tagged with warehouse IDs.
  • Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
  • Oversaw transportation of three trucks with multiple deliveries daily by coordinating personnel and developing efficient routes and workload schedules.
  • Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
  • Applied interpersonal and customer service skills in serving as point of contact for customers and staff on subjects such as orders, receipts, inventory issues and deliveries.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Began as an Administrative Assistant.
  • Moved from Admin to warehouse, learning all roles within the warehouse.
  • Promoted to Warehouse Supervisor, which was title held when leaving.

Manager

Center For TMJ & Sleep Disorders
Reading, PA
04.2006 - 04.2012
  • Started as an Admin for Balatgek Family Dental.
  • Promoted to Treatment Coordinator for all orthodontic and TMJ procedures.
  • Doctor branched off to open new business, at which point I joined her.
  • Developed SOPs for practice procedures
  • Became certified to take X-rays and assisted with treatments
  • Promoted to NP Coordinator and Financial/Insurance Specialist
  • Trained employees and other practices on procedures for TMJ
  • Assisted with promoting business and building clientele
  • Assisted with software development and installation
  • Onboarded new employees, including training, mentoring and new hire documentation.

Placement Supervisor

Nurses Available
Reading, PA
06.2004 - 03.2006
  • Started as a Staffing Coordinator
  • Promoted to Placement Supervisor, with 3 Staffing Coordinators
  • Scheduled over 200+ nurses and CNAs (temporary employees) with nursing homes and homecare patients within a 50 mile radius
  • Obtained my Nurses Aid certification for the state of PA (CNA)
  • On call for weekends and holidays as schedules were in process 24/7
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Elevated new business opportunities while implementing effective networking strategies.
  • Visited facilities to gain knowledge on the work environments
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.

Education

GED -

Reading Area Community College
Reading, PA

Green Belt Lean Six Sigma -

College Of DuPage
Glen Ellyn, IL
06.2017

Skills

  • Work flow planning
  • Budgeting and forecasting
  • Policies and Procedures Implementation
  • Team Leadership
  • Unsurpassed work ethic
  • Project planning and development
  • P&L Management
  • Distribution center management
  • Performance Evaluations
  • Expense reports

Timeline

Director of DC Fulfillment

AMT/Restorix Health
07.2021 - Current

Operations Manager

TwinMed, LLC
04.2018 - 07.2021

Director of Operations

Parts Town
02.2016 - 04.2018

Distribution Supervisor

Behr Process Corporation
07.2014 - 03.2015

Distribution Supervisor

TwinMed, LLC
04.2012 - 07.2014

Manager

Center For TMJ & Sleep Disorders
04.2006 - 04.2012

Placement Supervisor

Nurses Available
06.2004 - 03.2006

GED -

Reading Area Community College

Green Belt Lean Six Sigma -

College Of DuPage

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