Work-life balanceWork from home optionPaid time offPaid sick leave401k match4-day work week
Summary
Detail-oriented professional with over 15 years of experience in document and records management, ensuring adherence to stringent formatting standards and guidelines. Recognized for exceptional integrity and discretion in handling confidential documentation, fostering trust and reliability within the organization. Committed to precision in reviewing records for completeness and accuracy while efficiently updating electronic file systems. Highly proficient in leveraging technology to enhance quality and operational efficiency, while maintaining a positive attitude and an inherited, unwavering work ethic.
Work History
Donor Information Associate III - Remote in WA
8 Months
Evergen | 07.2025 - 03.2026
Evaluated documentation remotely, verifying completeness and adherence to compliance requirements.
Digitally reviewed documentation remotely for accuracy and completeness
Entered data from digital documentation, maintaining high standards of quality
Communicated frequently with remote team members and Medical Directors via Microsoft Teams and Outlook to ensure the progress of record reviews and movement through digital tracking system
Ensured compliance with FDA and Association for Advancing Tissue and Biologic Standards and Evergen SOPs
Review Coordinator, Quality Dept
11 Years 1 Month
LifeNet Health | 06.2014 - 07.2025
Independently performed tasks in a hybrid workspace with limited, remote supervision
Used defined protocol to review documentation for accuracy and completeness, provided timely documentation and data verification in donor charts and software system
Streamlined communication between departments to enhance collaboration on review initiatives.
Reviewed tissue graft post-processing records to determine acceptability of tissue for release or other disposition, pending M.D. approval
Determined readiness of records for progression to the next review step and monitored status of records using manual and digital tracking systems to verify file progress
Worked efficiently in a fast-paced environment with changing, rush deadlines to release approved surgical grafts to inventory in accordance with FDA regulations, Association for Advancing Tissue and Biologic Standards, and LifeNet Health SOP
Acted as subject matter expert in Northwest Quality Systems Post Production review and release of grafts, communicating daily with internal and external teams regarding tissue grafts and documentation status
Coordinated the daily flow of records to medical doctor for review, prioritizing chart review to meet production and distribution needs
Reviewed tissue donor records for suitability requirements prior to Medical Director's review
Collaborated with other Quality Assurance staff members to foster a team-oriented work environment, working together to identify information needed to complete donor charts
Participated in onboarding of new hires
Obtained Certification in Tissue Banking and maintained continuing education credits to remain current on industry standards and trends
Information Coordinator, Quality Dept.
4 Months
LifeNet Health via Kelly Services | 02.2014 - 06.2014
Coordinated incoming donor information and prepared chart for donor suitability review
Obtained additional information from third parties as needed via requests by phone, fax, or internet
Managed electronic records including uploading documents into the Donor Records Library and indexing documents into categories in SharePoint in compliance with LifeNet's SOPs
Quality Control Specialist
2 Years 1 Month
Labat-Anderson | 11.2011 - 12.2013
Completed file management and digitization project through a government contract with the General Services Administration Federal Acquisition Service
Provided a page-by-page audit review of over 2 million pages of government contracts to ensure the appropriate placement of items within the document to be digitized
Communicated regularly with the Project Manager for future planning, informing PM of production processing levels and assessing production requirements for current and future stages of production
Provided the Project Manager with verbal and written feedback regarding the audit process and weekly evaluations of the work of individual auditors to document performance
Trained seven team members as back-up audit reviewers
Education
Bachelor of Science - Music
Western Oregon University | Monmouth, Oregon
Associate of Applied Science - Visual Communication
Chemeketa Community College | Salem, Oregon
Skills
Excellent Communication Skills
Proficient Computer Skills
Administrative Support
Data Entry
Customer Service
Microsoft Office
Microsoft Teams
Microsoft Excel
Microsoft Outlook
Medical terminology proficiency
HIPAA regulations
SharePoint
Adobe Acrobat Pro
Onboarding New Hires
Approachable demeanor
Teamwork and collaboration
Multitasking Abilities
Attention to detail
Problem-solving skills
Calm under pressure
Organization and time management
Adaptability
Ten-key
Typing 70+
Timeline
Donor Information Associate III - Remote in WA
Evergen
07.2025 - 03.2026Read More
Review Coordinator, Quality Dept
LifeNet Health
06.2014 - 07.2025Read More
Information Coordinator, Quality Dept.
LifeNet Health via Kelly Services
02.2014 - 06.2014Read More
Quality Control Specialist
Labat-Anderson
11.2011 - 12.2013Read More
Chemeketa Community College
Associate of Applied Science from Visual Communication
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