Cory Laumann
West Allis,WI
Summary
Detail-oriented Operations Manager experienced in managing schedules and food orders while addressing store concerns. Led teams and managed office operations to ensure efficient workflow and clear communication among staff, enhancing customer relations and operational success. Developed advanced knowledge of Autocad and graphic design, supported by a solid academic foundation in engineering and physics.
Overview
27
27
years of professional experience
Work History
Sectional Punch Press Operator
McKey Perforating
01.2023 - Current
General Manager
Brew City Pizza (A Dominos Franchise)
01.2020 - 01.2023
- Manage schedules and food orders and handle all store concerns.
- Scheduled crew shifts and balanced labor coverage across service periods.
- Scheduled crew shifts and balanced labor coverage to optimize service during peak hours.
- Trained team members in pizza preparation, delivery flow, and customer service.
Assistant Manager
Brew City Pizza (A Dominos Franchise)
01.2016 - 01.2020
- Prepared food items to ensure timely service, run shifts and manage employees.
- Supported team scheduling, shift coverage, and crew coordination across store duties.
- Coordinated team scheduling, shift coverage, and crew duties to ensure smooth operations.
- Monitored food preparation and order accuracy to maintain high service standards in fast-paced environment.
Food Preparation and Cashier
Taco Bell
01.2014 - 01.2016
- Preparing food orders, Handled cash and credit transactions efficiently and Conducted general upkeep to maintain facility standards.
- Greeted guests and took orders at Taco Bell register and drive-thru.
- Processed cash, card, and mobile payments through point-of-sale system.
- Handled order changes and special requests with clear communication.
Sales Associate
Harbor Freight Tools
01.2010 - 01.2013
- Provided exceptional customer service while managing sales and merchandising.
- Assisted customers with hand tools, hardware, and project needs on sales floor.
- Processed cash, card, and return transactions using point-of-sale registers.
- Stocked freight, faced merchandise, and maintained organized aisles and displays.
Assistant Sales Manager
Menards
01.2008 - 01.2009
- Achieved department monthly sales quotas. Coordinated department sales meetings and facilitated vendor training to enhance team knowledge. Collaborated with Department Manager to optimize departmental operations and workflow. Helped close the old store in Waukesha and set up the new store.
- Supported Menards sales floor operations and assisted department supervisors.
- Trained associates on customer service, product knowledge, and store procedures.
- Monitored inventory levels and coordinated stock replenishment with team members.
Sales Associate
Menards
01.2007 - 01.2008
- Delivered exceptional sales and customer service to improve client experiences. while maintaining and organizing the department's monthly initiatives and goals. Coordinated team-building initiatives that aligned with corporate workflow matrix.
- Assisted Harbor Freight customers with product selection and store questions.
- Processed sales transactions using point-of-sale systems at checkout.
- Stocked merchandise and maintained organized sales floor displays.
Third Shift Cashier
PDQ
01.2003 - 01.2005
- Executed food preparation, maintained cleanliness, and stocked items.
- Processed guest payments using POS system at PDQ chicken restaurant front counter.
- Greeted guests and handled dine-in, carryout, and drive-thru orders.
- Balanced cash drawer and prepared register for 3rd shift service.
Assistant Manager
Speedway
01.2002 - 01.2003
- Organized employee tasks during 2nd shift, performed cashier duties, prepared daily reports, executed safe pickups on weekends, arranged scheduling, and placed vendor orders.
- Supervised pizza shop shifts at Domino’s franchise, Brew City Pizza.
- Coordinated crew schedules and delegated daily store duties.
- Trained team members on food prep, service standards, and store procedures.
Customer Service Representative
Speedway
01.2000 - 01.2002
- Executed cashiering, stocking, cleaning, and shift lead responsibilities.
- Greeted customers and resolved questions in fast-paced Speedway store environment.
- Processed cash, card, and fuel payments through point-of-sale system.
- Handled register transactions, refunds, and receipt issues with accuracy.
Target
01.2006
- Overnight stocking during holiday season 2006. Unloading delivery trucks, stocking and facing shelves and maintaining the departments in a timely and efficient manner.
Materials Handler
Quad Graphics
01.2006
- Arranged and secured printed materials from the presses, including stacking pallets for storage.
- Loaded and unloaded pallets, cartons, and print materials across production areas.
- Moved supplies safely using forklifts, pallet jacks, and hand trucks.
- Verified inventory labels against shipping and receiving documents.
Education
Bachelors Degree - Physics
University of Wisconsin Waukesha
Waukesha, WIAssociates Degree - Mechanical Engineering
Milwaukee School of Engineering
Milwaukee, WISkills
- Mechanical drafting Manufacturing processes Took several classes in calculus and chemistry and have an aptitude for math and science Dedicated and adaptable
- Production team support
- Workflow optimization
- Workflow planning
- Report preparation
- Office management software
- Microsoft Excel
- Office administration
- Scheduling and calendar management
- Team leadership
- Staff management
- Workforce management
- Conflict management
- Conflict resolution
- Time management
- Clear communication
- Clear oral/written communication
- Attention to detail
- Problem solving
- Customer relationships
- Relationship building
- Strategic planning
- Proposal writing
- Documentation expertise
- Dedicated and adaptable
- Took several classes in calculus and chemistry and have an aptitude for math and science
- Strategic planning
Timeline
Sectional Punch Press Operator
McKey Perforating
01.2023 - Current
General Manager
Brew City Pizza (A Dominos Franchise)
01.2020 - 01.2023
Assistant Manager
Brew City Pizza (A Dominos Franchise)
01.2016 - 01.2020
Food Preparation and Cashier
Taco Bell
01.2014 - 01.2016
Sales Associate
Harbor Freight Tools
01.2010 - 01.2013
Assistant Sales Manager
Menards
01.2008 - 01.2009
Sales Associate
Menards
01.2007 - 01.2008
Target
01.2006
Materials Handler
Quad Graphics
01.2006
Third Shift Cashier
PDQ
01.2003 - 01.2005
Assistant Manager
Speedway
01.2002 - 01.2003
Customer Service Representative
Speedway
01.2000 - 01.2002
Bachelors Degree - Physics
University of Wisconsin Waukesha
Associates Degree - Mechanical Engineering
Milwaukee School of Engineering