Cory Levels
Los Angeles,CA
Summary
Experienced Technical Consulting Engineer with a proven track record in technical integration, customer advocacy, and project management. Achieved a 4% increase in customer engagement through effective cross-functional collaboration.
Overview
8
8
years of professional experience
Work History
Technical Consulting Engineer
Intel
Los Angeles, CA
07.2020 - 12.2024
- Authored and published a customer-facing article that helps customers integrate Intel Software Tools on the Google Cloud Platform (GCP) titled "Intel VTune Profiler Functionality on AWS."
- Escalated a customer issue regarding connecting Intel Software Tools to a cloud instance to analyze a workload, and worked with engineering to incorporate a new product feature that resolved the customer issue and resulted in their renewing a product license.
- Developed technical pitch decks, demos, and competitive positioning content that equipped sales and marketing teams to win enterprise accounts.
- Led quarterly enablement sessions to advocate for customer needs with engineering and product teams, influencing roadmap priorities, and strengthening partner alignment.
- Collaborated with Product, UX, Engineering, and Research teams to design test plans and customer discovery use cases, directly influencing product decisions and driving a 4% increase in customer engagement.
- Served as Scrum Master for a new cross-functional SaaS and Gen AI team, aligning product KPIs with customer priorities to accelerate delivery. Secured four new enterprise customers, reduced delivery delays by 14%, and strengthened partner satisfaction.
Software Engineer
Intel
Austin, TX
08.2018 - 07.2020
- Spearheaded cross-functional defect resolution and readiness testing for global software rollouts, improving platform stability.
- Developed internal tooling and test automation to streamline validation cycles and increase delivery speed.
Technician Intern
FasTechnology
Edwardsville, IL
05.2017 - 08.2017
- Collaborated with Quality and Design Engineers to identify and address schematic design flaws and potential improvements.
Education
Master of Science - Engineering Management
University of Southern California (USC)
Los Angeles, CA05-2025
Bachelor of Science - Computer Engineering
University of Southern Illinois Edwardsville
Edwardsville, IL05-2018
Skills
- Technical writing
- Project management
- Cloud computing
- Software integration
- Data analysis
- Customer engagement
Websites
- https://www.intel.com/content/www/us/en/developer/articles/technical/intel-vtune-amplifier-functionality-on-aws-instances.html
- https://www.intel.com/content/www/us/en/docs/vtune-profiler/cookbook/2025-4/profiling-openmp-offload-application.html
- https://www.intel.com/content/www/us/en/developer/articles/technical/vtune-profiler-functionality-on-google-cloud.html
Timeline
Technical Consulting Engineer
Intel
07.2020 - 12.2024
Software Engineer
Intel
08.2018 - 07.2020
Technician Intern
FasTechnology
05.2017 - 08.2017
Master of Science - Engineering Management
University of Southern California (USC)
Bachelor of Science - Computer Engineering
University of Southern Illinois Edwardsville
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