Cory Mackley

Underground System Journeyman

Ameren Missouri

St Louis, Missouri

06.2017 - Current

Utilize advanced technical skills and expertise to troubleshoot complex problems, and implement solutions.
Assist with customer requests and answer questions to improve satisfaction.
Complete day-to-day duties accurately and efficiently.
Contribute innovative ideas and solutions to enhance team performance and outcomes.
Provide support and guidance to colleagues to maintain a collaborative work environment.
Provide excellent service and attention to customers when face-to-face, or through phone conversations.
Demonstrate strong problem-solving skills, resolving issues efficiently and effectively.
Work with cross-functional teams to achieve goals.
Work effectively in team environments to make the workplace more productive.
Manage inventory and supplies to ensure that materials are available when needed.
Work successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Operate equipment and machinery according to safety guidelines.
Complete routine maintenance and repair on the underground's distribution system.
Serve on the safety committee, appointed as chairman of the committee, and later voted in as the safety representative.
Offered and accepted a position on the joint safety board.
Continually work with multiple job titles to help research and resolve issues within safety at Ameren while on the joint safety board.
Often work as an upgraded leader on jobs ranging from small troubleshooting to large-scale construction.
Monthly reviews and coaching of C2C's, and how coworkers can improve.
Worked with management as a safety representative to develop and implement a SOP (standard operating procedure) for asbestos abatement and disposal.