Cory Marshall
Canfield,OH
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Manager
Bob Evans Restaurants
09.2013 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
Kitchen Supervisor
Caffe Capri Italian Bar & Grill
09.2009 - 09.2013
- Monitored food preparation, production, and plating for quality control.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Controlled food costs and managed inventory.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Directed food preparation and cooking activities to meet health and safety standards.
Crew Member
Wendy's
09.2006 - 08.2009
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Associate Degree in Specialized Technology - Le Cordon Bleu Culinary Arts
Pennsylvania Culinary Institute
Pittsburgh, PA12.2009
Two Year Certificate in Culinary Arts - Culinary Arts
Mahoning County Career And Technical Center
Canfield, OH06.2008
Skills
- Packaging and Sanitation
- Staff Management
- Policy Development and Enforcement
- Resource Optimization
- Leadership
- Sales Planning and Implementation
- Staff Training
- Customer Experience
Certification
NRAEF (National Restaurant Association Education Foundation) Servsafe Sanitation.
NRA (National Restaurant Association) Registered Servsafe Proctor.
ACFF Approved Coursed in Nutrition and Culinary Supervision.
ACF (American Culinary Federation) Certified Culinarian.
Timeline
General Manager
Bob Evans Restaurants
09.2013 - Current
Kitchen Supervisor
Caffe Capri Italian Bar & Grill
09.2009 - 09.2013
Crew Member
Wendy's
09.2006 - 08.2009
Associate Degree in Specialized Technology - Le Cordon Bleu Culinary Arts
Pennsylvania Culinary Institute
Two Year Certificate in Culinary Arts - Culinary Arts
Mahoning County Career And Technical Center
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