Cory Maxwell
Summary
Dynamic professional with extensive experience in logistics and customer service, notably with Averitt Express. Proven ability in route planning and safety compliance, ensuring timely deliveries and high customer satisfaction. Skilled in training personnel and problem-solving, consistently enhancing operational efficiency and fostering a positive work environment.
Overview
8
8
years of professional experience
Work History
Local Truck Driver
Averitt Express
Grand Prairie
10.2024 - Current
- Executed transportation duties for Averitt Express, maintaining service excellence on PetSmart account.
- Loaded and unloaded cargo from truck in a safe manner.
- Complied with company policies regarding proper use of company vehicles.
- Managed paperwork associated with deliveries including bills of lading, manifests, delivery receipts .
Process Guide
Amazon
Dallas
07.2020 - 10.2024
- Trained personnel on newly implemented processes or updated existing ones.
- Conducted process reviews and audits to ensure compliance with standards.
- Analyzed data to identify trends in customer service issues.
- Documented changes made during the implementation phase of projects.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Cashier
Walmart
Mesquite
05.2019 - 12.2020
- Insured customer satisfaction through speedy transaction
- Detail orientated
- Resolved customer issues on case-by-case bases
- Processed client order in an efficent manner
P.I.T operator
Kilgore College Fire Academy
09.2019 - 12.2019
- Trailer docking and releasing
- TOM Team Associate Point of Contact
Package handler
FedEx Ground
Dallas
05.2019 - 08.2019
- Oversaw intake
- Transferred product
Bartender/ Cook
Drury Hotel
Saginaw
10.2017 - 03.2018
- Prepared meals for guest
- Built loyal clientele
- Sanitize workstation to meet health codes
Education
Associate of Applied Science - Fire Protection
Kilgore College
Kilgore, TX12.2020
Skills
- Microsoft Word
- Delivery documentation
- Route planning
- Safety compliance
- Time management
- Problem solving
- Training personnel
- PowerPoint
Hobbies and Interests
- Football
- Basketball
- Gaming
- American muscle cars
- Music
Work Eligibility
Eligible to work in the U.S. with no restrictions
Leadership Experience
Kilgore College Fire Academy, P.I.T operator, Fall 2019 - 12/19, Trailer docking and releasing, TOM Team Associate Point of Contact
Accomplishments
- While on TOM team for Amazon, I was named shooting star two times.
Timeline
Local Truck Driver
Averitt Express
10.2024 - Current
Process Guide
Amazon
07.2020 - 10.2024
P.I.T operator
Kilgore College Fire Academy
09.2019 - 12.2019
Cashier
Walmart
05.2019 - 12.2020
Package handler
FedEx Ground
05.2019 - 08.2019
Bartender/ Cook
Drury Hotel
10.2017 - 03.2018
Associate of Applied Science - Fire Protection
Kilgore College
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