At Meridian Title Company / Tri-Lakes Title & Escrow*, I honed my expertise in legal compliance and research, significantly enhancing customer trust through meticulous attention to detail and exceptional communication. My proactive approach in leveraging technology for workflow optimization and my commitment to teamwork led to improved project outcomes and client satisfaction.
Overview
18
18
years of professional experience
Work History
Searcher
Reliable Search Solutions
05.2024 - 08.2024
Searched online public records for Judgments, Liens and open court cases.
Lead Title Examiner
Meridian Title Company / Tri-Lakes Title & Escrow*
06.2006 - 03.2024
Researched ownership interests and liens on real estate properties.
Prepared property reports, title insurance commitments and policies.
Kept detailed records of each case, ensuring accurate information was readily available when needed for future reference or audits.
Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
Enhanced customer satisfaction by promptly answering calls and addressing inquiries.
Developed strong relationships with clients, fostering trust and repeat business through excellent customer service.
Drafted professionally written correspondence regarding various aspects of the title search, commitment and policy.
Performed tasks and managed files independently, with limited supervision.
Collaborated effectively with team members, ensuring seamless communication in achieving project goals.
Excelled at multitasking under tight deadlines without compromising quality or accuracy in completed work assignments.
Leveraged technology tools and software to optimize workflow processes within the department.
Increased efficiency in the workplace by implementing organizational systems for managing case files and documentation.
Entered data into various computer systems accurately, including Microsoft Office Suite.
Demonstrated adaptability by promptly adjusting to changes in procedures or requirements as dictated by evolving legislation or industry standards.
Maintained up-to-date knowledge of industry regulations, contributing to a consistently compliant work environment.
Kept up-to-date with state and federal regulations to prevent errors and fraud.
Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
Completed all continuing education requirements to maintain a State of Missouri Title Insurance Producer License.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Education
High School Diploma -
Parkview High School
Springfield
1995
Skills
Time Management
Organizational Skills
Attention to Detail
Excellent Written and Verbal Communication
Research and analysis
Multitasking
Decision-Making
Teamwork and Collaboration
Legal/Underwriting Compliance
Telephone Etiquette
Computer Skills
Microsoft Office Suite
License
Title Insurance Producer License - State of Missouri
License No: 267011
Notes
*Tri-Lakes Title & Escrow was purchased by Meridian Title Company in June, 2021.
Timeline
Searcher
Reliable Search Solutions
05.2024 - 08.2024
Lead Title Examiner
Meridian Title Company / Tri-Lakes Title & Escrow*
06.2006 - 03.2024
High School Diploma -
Parkview High School
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