Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cory McCarl

Quincy,IL

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

20
20
years of professional experience

Work History

Parts Advisor

Gem City Ford
10.2021 - Current
  • Ordered parts from various distributors to fulfill demands.
  • Collaborated effectively with colleagues in both the parts department and other areas of the business, fostering a supportive team atmosphere focused on achieving common goals.
  • Improved inventory management by implementing efficient tracking systems and conducting regular audits.
  • Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.

Server Supervisor

The Main Course
01.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
  • Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.

Laborer

Brian Schuette Construction
01.2019 - 09.2021
  • Increased productivity through effective communication with supervisors and colleagues regarding task progress and potential issues encountered during the construction process.
  • Used variety of hand and power tools to complete tasks.
  • Supported the successful execution of large-scale projects by adopting a flexible work schedule and willingly taking on additional responsibilities when needed.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.

Dinning Stew

American Cruise Lines
07.2018 - 11.2018
  • Managed inventory and restocked supplies as needed, maintaining smooth operations in assigned areas.
  • Coordinated effectively with other departments to provide seamless services across different sections of the cruise ship.
  • Participated in emergency drills and safety training, ensuring preparedness for any potential situations on board.
  • Ensured dining areas were properly set up before meals, providing a comfortable environment for guests during meal times.
  • Trained new team members and helped cultivate their skills as a dinning stew, raising overall staff performance levels.

Shift Manager

The Pier Restaurant
06.2004 - 06.2018
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.

Education

High School Diploma -

Quincy Senior High
Quincy, IL
01-2002

Skills

  • Team Management
  • Inventory control and record keeping
  • Problem-Solving
  • Warehouse Operations
  • Parts Cataloging
  • Menu Memorization
  • Exceptional customer service
  • Staff Training and Development
  • Multitasking
  • Customer Service

Timeline

Server Supervisor

The Main Course
01.2024 - Current

Parts Advisor

Gem City Ford
10.2021 - Current

Laborer

Brian Schuette Construction
01.2019 - 09.2021

Dinning Stew

American Cruise Lines
07.2018 - 11.2018

Shift Manager

The Pier Restaurant
06.2004 - 06.2018

High School Diploma -

Quincy Senior High

Similar Profiles

CREATE PROFILE
Cory McCarl