Cory Mccorkle

Director of Field Service and Quality

Kobe & Kobe Millwork Co

Wausau

09.1998 - Current

Developed strategic initiatives to enhance operational efficiency across departments.
Collaborated with cross-functional teams to align project goals and objectives.
Implemented process improvements to streamline workflows and reduce bottlenecks.
Provided leadership support in managing key stakeholder relationships effectively.
Recruited, trained, supervised, evaluated and mentored staff members.
Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Coordinated training sessions to foster staff development and engagement initiatives.
Facilitated team meetings to discuss project progress and address challenges.
Facilitated collaboration between teams by encouraging open communication channels.
Conducted regular meetings with department heads to review progress on strategic initiatives.
Developed policies and procedures to ensure compliance with corporate standards.
Established relationships with vendors and suppliers to secure favorable terms for materials or services.
Collaborated with senior leadership to set long-term objectives for the company.
Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
Identified opportunities for improvement in operational performance metrics.
Negotiated agreements with external partners such as contractors or consultants.
Assessed employee performance against established benchmarks or targets.
Reviewed internal reports and identified areas of risk or potential cost savings.
Monitored market conditions and competitor activities to inform business decisions.
Implemented systems for tracking progress on key initiatives or projects.
Coordinated resources across departments to maximize productivity levels.
Analyzed customer feedback data to identify trends in product performance or customer service issues.
Enhanced customer satisfaction through the development of service improvement initiatives.
Managed crisis situations to minimize impact on operations and reputation.
Implemented new technologies to streamline processes and enhance productivity.
Directed operations to improve efficiency and increase profit margins.
Coordinated with regulatory bodies to ensure compliance with laws and standards.
Promoted a culture of innovation and encouraged staff to contribute ideas.
Analyzed data to inform decision-making and strategic direction.
Delegated work to staff, setting priorities and goals.
Prepared staff work schedules and assigned team members to specific duties.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Ensured compliance with all relevant regulations, policies and procedures.
Led cross-functional teams to drive project completion within budget and deadlines.
Identified opportunities for process optimization through data analysis.
Prepared presentations for board meetings summarizing key developments within the company.
Partnered with staff to create professional development plans to support personal and business growth.
Coordinated activities with other departments to expedite work and improve collaboration.
Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Streamlined supply chain management to reduce costs and improve efficiency.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.