Cory McKeen

• · Oversee the process of ensuring magazines are printed and delivered successfully to subscribers.
• · Work with editorial and marketing to align on campaigns.
• · Manage the relationship with key partners (printers, fulfillment houses and freight companies) to ensure efficient and effective delivery while maintaining top-tier customer service.
• · Coordinating and implementing new processes with 3rd parties to facilitate new business strategies and/or to reduce costs.
• · Develop long-term distribution plans.
• · Identify and analyze problems quickly while ensuring cost-effective solutions.

· Built and maintained relationships with 10+ clients to ensure their satisfaction and facilitating communication.

· Identified client needs, challenges, and goals.

· Troubleshooting problems to ensure timely and effective solutions.

· Coordinated new projects with internal teams to ensure seamless service delivery.

· Facilitated new Point of Sale programs with 3rdparties to increase order sales.

· Handled numerous clients and projects while maintaining the ability to adjust to each client’s needs while providing flexibility with shifting priorities.

· Collected and interpreted data from various sources to identify trends and areas for improvement.

· Helped implement integration of new technologies and recommended solutions for process changes.

· Coordinated new automation procedures to increase processing speeds and decrease manual intervention.

· Processed high level system adjustments.