Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cory McKie

Irmo,SC

Summary

Dedicated Professional with in depth experience, skilled in decision making and application of knowledge in diverse situations. Respected provider of positive customer service experience management while upholding the highest standards of integrity and promoting brand loyalty. Proven track record of facilitating excellent workflows and meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Motivational team member with talents for building relationships with customers, employees and senior management.

Overview

16
16
years of professional experience
1
1
Certification

Work History

CoEx Extruder Operator

Michelin Tire North America
02.2020 - Current
  • Started up and ran extrusion lines producing wide range of products for Michelin OEMs.
  • Interpreted and followed production orders to maintain compliance with production standards and unique product specifications.
  • Identify imperfections and adjusted controls to adhere to project specifications.
  • Exemplified positive attitude as team member in dynamic, fast-paced environment and remained composed and professional during complex challenges.
  • Changed out screens, dies and inserts to fit different production needs.
  • Monitored process and work station information to guarantee accuracy and avoid workflow impediments.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Rural Carrier

United States Postal Service, USPS
01.2019 - 08.2021
  • Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Distributed mail and packages to residences and businesses, delivering to approximately 195 customers per shift.
  • Used coordination and planning skills to achieve results according to schedule.

Production Line Worker

BMW
02.2019 - 02.2020
  • Used established assembly instructions to complete building of quality BMW trucks with zero errors.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Performed hand-finishing of final products after assembling component parts for items such as dash board assembly and brake and gas assembly.

Assistant Store Manager

Rent N Roll
05.2009 - 09.2018
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates
  • Equipped to comply with company policies and procedures.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Applied data to evaluate and improve operations, target current business conditions and forecast needs.

Education

Bachelor of Arts - Business Administration

American InterContinental University
Schaumburg, IL
03.2024

Associate of Arts - Business Administration

American InterContinental University
Schaumburg, IL
11.2021

Skills

  • Critical Thinking
  • Customer Satisfaction
  • Social Perceptiveness
  • Customer Needs Assessments
  • Time Management

Certification

Real Estate Agent License

Timeline

CoEx Extruder Operator

Michelin Tire North America
02.2020 - Current

Production Line Worker

BMW
02.2019 - 02.2020

Rural Carrier

United States Postal Service, USPS
01.2019 - 08.2021

Assistant Store Manager

Rent N Roll
05.2009 - 09.2018

Bachelor of Arts - Business Administration

American InterContinental University

Associate of Arts - Business Administration

American InterContinental University