Summary
Overview
Work History
Education
Skills
Timeline
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Cory Meadows

Morriston,FL

Summary

Reliable worker with strong background managing document filing systems. Proven ability in organizing and categorizing paper-based and digital records for easy retrieval. Committed to providing excellent customer service and works well in both individual and team-based environments.


Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

6
6
years of professional experience

Work History

Sales Advisor

Best Buy
05.2021 - Current
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated features, answered questions and offered solutions.
  • Responded to in-person and telephone requests for information about company offerings.
  • Scheduled appointments and managed corresponding deliveries.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding customer service.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
  • Developed strong relationships with clients, resulting in repeat business and positive feedback.
  • Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.

Manager

SUBWAY®Restaurants
06.2020 - 05.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Developed detailed plans based on broad guidance and direction.

Line Cook

The Boston
04.2018 - 04.2020
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Managed inventory and ordered food and supplies to maintain adequate stock.
  • Assisted in developing new menu items to reflect restaurant's style and standards.

Education

High School Diploma -

Oak Forest Academy
Amite, LA
05.2016

Skills

  • Keeping, Updating, Organizing, and Distributing Records
  • Client Retention Abilities
  • Credit and Debt Card Processing
  • Client Correspondence
  • Public and Media Relations
  • Customer Rapport-Building
  • Use of Multiple Systems and Software Simultaneously
  • MS Office
  • Experience receiving recording and managing client support calls in a timely manner

Timeline

Sales Advisor

Best Buy
05.2021 - Current

Manager

SUBWAY®Restaurants
06.2020 - 05.2021

Line Cook

The Boston
04.2018 - 04.2020

High School Diploma -

Oak Forest Academy

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Cory Meadows