Cory Messina

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Contributed to team success through effective communication and cooperation with coworkers and management.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
• Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
• Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
• Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
• Developed rapport with regular patrons to foster sense of community within establishment.
• Streamlined check-in processes, reducing wait times for guests.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Answered phone calls to take orders, give information and document reservations.
• Completed daily side work and opening and closing duties without fail.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Backed up servers by checking on tables and retrieving items for guests.
• Opened and closed seating sections according to volume of guests.
• Seated patrons based on guest preferences and seating availability.
• Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.
• Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
• Provided patrons with estimated waiting times during peak service hours.
• Assisted customers with delivering orders, carrying additional trays and helping dish out items.
• Minimized customer service complaints by expertly managing customer expectations during busy periods.
• Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
• Delivered pick-up and curbside orders to guests.
• Advised customers about special offerings and menu items to help drive sales.
• Promoted business loyalty by fostering positive customer relationships.
• Input orders accurately into POS terminal, split bills and accepted payments.
• Took initial drink orders and relayed information to wait or bar staff.
• Maintained balanced cash drawer with correct money values and accurate documentation.
• Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
• Prepared and cooked full course meals based on restaurant recipes and specifications.
• Prepared food items such as meats, poultry, and fish for frying purposes.
• Plated and presented all dishes to match established restaurant standards.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
• Checked food temperature regularly to verify proper cooking and safety.
• Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Increased kitchen productivity by keeping tools organized for easy access when needed.
• Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
• Boosted employee morale through positive attitude, willingness to assist others when needed.
• Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
• Grilled meats and seafood to customer specifications.
• Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
• Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
• Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
• Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
• Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
• Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
• Assisted in inventory management by accurately tracking supplies and placing orders as needed.
• Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
• Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
• Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
• Developed waste reduction program that became model for other restaurants in chain.
• Increased repeat customer numbers with consistent high-quality meal preparation.
• Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
• Contributed to significant reduction in cooking time by organizing more efficient kitchen layouts.
• Improved team morale and productivity through effective communication and collaboration.
• Assisted in budget management, helping to reduce kitchen operational costs without compromising on quality.
• Fostered culture of continuous improvement, encouraging feedback and implementing suggestions for better kitchen operations.
• Managed kitchen equipment maintenance, preventing unexpected downtime and preserving workflow.
• Sourced locally grown produce to support community farmers and improve dish freshness.
• Led kitchen safety workshop, resulting in zero accidents or injuries for year.
• Reduced food waste significantly by implementing innovative inventory tracking system.
• Collaborated with chef to develop new menu items, leading to increased diner interest and sales.
• Streamlined prep work for faster meal turnaround, contributing to improved customer satisfaction.
• Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.
• Maintained high standards of food safety and hygiene, surpassing health inspection requirements.
• Implemented system for quicker ingredient replenishment, keeping kitchen running smoothly during peak hours.
• Enhanced kitchen efficiency by maintaining clean and organized workstation.
• Optimized food presentation, resulting in positive customer feedback and increased social media attention.
• Adapted recipes for special dietary needs, enhancing dining experience for guests with restrictions.
• Negotiated with suppliers for better pricing on high-quality ingredients, improving profit margins.
• Kept kitchen clean and organized by performing daily maintenance tasks.
• Followed health, safety and sanitation guidelines while preparing and serving food.
• Prepared and cooked meals according to recipes and customer specifications.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Monitored food quality and presentation to maintain high standards.
• Maintained smooth and timely operations in preparation and delivery of meals.
• Trained new kitchen staff on food safety, preparation and cooking techniques.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Managed inventory and ordered food and supplies to maintain adequate stock.
• Verified proper portion sizes to consistently attain high food quality standards.
• Tasted, smelled, and pierced food with fork to verify sufficient cooking.
• Developed strategies to enhance catering and retail food service revenue and productivity goals.
• Assisted in developing new menu items to reflect restaurant's style and standards.
• Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
• Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
• Developed innovative, creative menu items and recipes.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Collaborated with team members to develop best practices for consistent customer service delivery.
• Contributed to sales growth by upselling products and services based on individual customer requirements.
• Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.
• Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
• Implemented rewards program that encouraged repeat business and strengthened customer relationships.
• Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
• Customized support strategies for high-priority clients to ensure their specific needs were met.
• Coordinated with logistics department to expedite shipping for urgent customer orders.
• Analyzed customer service metrics to identify trends and develop strategies for improvement.
• Conducted training sessions for new hires, ensuring consistent level of service across team.
• Participated in training programs to enhance product knowledge and customer service skills.
• Developed feedback system for customers to share their service experience, leading to actionable improvements.
• Addressed customer inquiries to ensure satisfaction and foster positive service experience.
• Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
• Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
• Improved resolution time with effective problem-solving for customer complaints.
• Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.
• Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
• Updated company's FAQ section to include answers to common customer questions, reducing inquiry volume.
• Trained new Customer Service Representatives on company policies, procedures, and best practices.
• Led quarterly customer service meetings to review performance and set goals for improvement.
• Collaborated with product team to communicate customer feedback, resulting in product enhancements.
• Boosted team morale by consistently recognizing colleagues' contributions and achievements.
• Fostered positive customer service culture within team which led to higher customer satisfaction rates.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Investigated and resolved customer inquiries and complaints quickly.
• Delivered prompt service to prioritize customer needs.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Maintained up-to-date knowledge of product and service changes.
• Met customer call guidelines for service levels, handle time and productivity.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Educated customers about billing, payment processing and support policies and procedures.
• Responded proactively and positively to rapid change.
• Promptly responded to inquiries and requests from prospective customers.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Trained new personnel regarding company operations, policies and services.
• Sought ways to improve processes and services provided.
• Managed timely and effective replacement of damaged or missing products.
• Enhanced productivity levels by anticipating needs and delivering outstanding support.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Cross-trained and provided backup support for organizational leadership.
• Investigated and resolved accounting, service and delivery concerns.
• Trained staff on operating procedures and company services.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Increased efficiency and team productivity by promoting operational best practices.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Increased efficiency and performance by monitoring team member productivity and providing feedback.
• Implemented and developed customer service training processes.
• Cross-trained and backed up other customer service managers.
• Followed-through on all critical inter-departmental escalations to increase customer retention rates.
• Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
• Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
• Created and maintained detailed database to develop promotional sales.
• Resolved associate, tool and service delivery issues revealed by statistical reports.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Reduced process inconsistencies and effectively trained team members on best practices and protocols.
• Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
• Identified and resolved discrepancies and errors in customer accounts.

Making food taking out trash various tasks

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
• Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
• Established a positive working environment by fostering open communication channels within the team and promoting collaborative problem-solving efforts.
• Streamlined workflow processes through effective time management techniques, maximizing productivity levels.
• Conducted thorough research on industry trends to inform strategic planning and decision-making processes.
• Implemented new strategies for staff training, leading to improved employee performance and retention rates.
• Coordinated events and meetings, ensuring seamless execution and positive outcomes for all participants.
• Monitored project progress regularly, identifying potential issues early on and taking corrective action as needed.
• Delivered high-quality work consistently, contributing significantly to the success of the team''s projects.
• Spearheaded cross-functional project teams tasked with implementing organizational changes aimed at reducing operational redundancies and streamlining existing processes.
• Collaborated with team members to streamline processes, resulting in increased efficiency and productivity.
• Developed strong relationships with internal and external stakeholders to facilitate effective communication and collaboration.
• Exhibited strong adaptability skills when navigating shifting project priorities, ensuring timely completion of key milestones without sacrificing overall quality.
• Maintained excellent attention to detail when reviewing documents or data entries, minimizing errors and enhancing overall accuracy.
• Assisted in budget management, maintaining accurate records and supporting financial decisionmaking.
• Supported senior leadership in strategic planning efforts by conducting comprehensive market analyses that identified key growth opportunities within targeted segments.
• Provided valuable input during brainstorming sessions, generating innovative ideas for future projects or initiatives.
• Improved overall operational efficiency through continuous process improvement initiatives that addressed critical bottlenecks within existing workflows.
• Greeted guests in with friendliness and professionalism.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Assisted manager in all aspects of business operations.
• Performed cash, card, and check transactions to complete customer purchases.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Listened to customer needs and desires to identify and recommend optimal products.
• Managed efficient cash register operations.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Developed strong rapport with customers and created positive impression of business.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Used in-store system to locate inventory and place special orders for customers.
• Prioritized helping customers over completing other routine tasks in store.
• Recommended complementary purchases to customers, increasing revenue.
• Monitored customers for signs of security concerns and escalated issues to management.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Wrapped, boxed and weighed bakery department products.

• Kept kitchen areas neat and clean by removing trash and organizing supplies.
• Followed supervisor instructions to complete tasks on time.
• Kept work area clean, dry, and free of debris to prevent incidents and accidents.
• Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
• Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
• Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
• Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
• Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
• Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
• Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
• Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
• Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
• Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
• Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
• Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
• Stepped into additional roles during busy times to boost coverage of important stations.
• Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
• Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
• Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
• Reduced dish breakage by carefully handling delicate items during the washing process.
• Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
• Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
• Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
• Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
• Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
• Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
• Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
• Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
• Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
• Inspected dishwashing equipment and reported issues to supervisor.
• Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.
• Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
• Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.
• Enhanced dining experience for customers by ensuring clean, spot-free dishes and utensils.
• Fostered collaborative work environment, sharing best practices with new team members for maintaining high standards of kitchen cleanliness.
• Bolstered team morale and productivity by maintaining positive attitude and assisting colleagues during high-pressure periods.
• Optimized cleaning processes, experimenting with different detergents and wash cycles to achieve superior cleanliness.
• Increased kitchen efficiency, organizing clean dishes and utensils in accessible manner for culinary staff.
• Minimized water usage and environmental impact with effective washing techniques, aligning with sustainability goals.
• Streamlined waste management procedures, effectively sorting and disposing of garbage and recycling materials.
• Improved operational efficiency by implementing system for pre-soaking heavily soiled pots and pans, reducing cleaning time.
• Improved safety in kitchen by properly handling and storing cleaning chemicals and supplies.
• Contributed to team effort, assisting with food prep tasks during off-peak hours to support kitchen staff.
• Reduced risk of cross-contamination, meticulously organizing dishware and kitchen tools after thorough washing and sanitization.
• Facilitated smooth kitchen operations, promptly addressing any malfunctions with dishwashing equipment to prevent downtime.
• Ensured timely availability of kitchenware, speeding up service during peak times with efficient dishwashing routines.
• Assisted in food storage organization, labeling and dating food items for easy retrieval and rotation.
• Supported culture of hygiene and cleanliness, participating in regular kitchen cleaning and sanitation drives.
• Reinforced health codes compliance, regularly cleaning and sanitizing dishwasher area and sinks.
• Contributed to inventory management by reporting low supplies of cleaning agents and dishware to management.
• Enhanced equipment longevity, performing routine checks and maintenance on dishwasher to ensure optimal performance.
• Supported kitchen staff by preparing work areas before rush hours, streamlining cooking and serving process.
• Maintained cleanliness and sanitation in kitchen, contributing to healthy working environment by rigorously following cleaning schedules.
• Stored dishes, utensils and kitchen equipment in proper locations.
• Washed dishes and assisted in bussing tables.
• Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
• Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
• Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
• Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
• Monitored dishwashing machines for proper functioning.
• Increased machine efficiency by scraping and pre-washing dishes.
• Gently moved glassware, crystal, and other delicate items to prevent breakage.
• Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
• Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.

• Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
• Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
• Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
• Arrived to work in uniform and presentable in appearance to meet restaurant standards.
• Greeted guests pleasantly and answered menu questions.
• Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
• Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
• Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
• Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
• Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
• Prepared food orders, cooking on grill and operating fry station.
• Used proper techniques to prepare food and ingredients.
• Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
• Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
• Cultivated warm relationships with regular customers.
• Operated register to process payments and collect cash payment for order totals.
• Trained new employees by demonstrating tasks and coaching during daily activities.
• Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
• Used cash registers and calculators to prepare bills, accept payments and make change.
• Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
• Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
• Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
• Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
• Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
• Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
• Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
• Served food and beverages promptly with focused attention to customer needs.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Bussed and reset tables to keep dining room and work areas clean.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Cleaned and organized kitchen, dining and service areas.
• Greeted customers and answered inquiries regarding menu items and specials.
• Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
• Demonstrated knowledge of menu items and corresponding ingredients.
• Kept register accurate through correct billing, payment processing, and cash management practices.
• Adjusted food preparation methods in accordance with customer requests.
• Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
• Monitored food quality and freshness throughout day.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Processed customer payments and balanced cash drawers.
• Utilized POS system to receive and process food and beverage orders.
• Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
• Portioned and wrapped food to place directly on plates for service to patrons.
• Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
• Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Observed diners to respond to additional requests and determine when meal completed.
• Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.

Cashier stocking etc

• Completed data entry tasks with accuracy and efficiency.
• Followed established procedures to enter and process data correctly.
• Organized, sorted, and checked input data against original documents.
• Scanned documents and saved in database to keep records of essential organizational information.
• Entered data into various computer systems accurately using Microsoft Office Suite.
• Verified accuracy of data entered into system to produce error-free reports.
• Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
• Sorted documents and maintained organized filing process.
• Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
• Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
• Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
• Created and maintained data entry logs to track data entry activities.
• Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
• Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
• Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
• Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
• Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
• Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
• Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
• Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
• Played key role in transition to paperless record-keeping, reducing environmental impact and improving accessibility.
• Streamlined invoice processing, ensuring timely payments and financial record accuracy.
• Improved team efficiency, training new staff on data entry protocols and software.
• Coordinated with multiple departments to collect and enter data, ensuring interdepartmental coherence.
• Supported marketing efforts by accurately entering customer data for targeted campaigns.
• Improved data accuracy by meticulously reviewing and updating customer information.
• Streamlined data entry processes, reducing entry time and minimizing errors.
• Supported successful audit processes by providing accurate and timely data reports.
• Increased data retrieval speed by implementing effective file organization systems.
• Facilitated efficient data migration projects, ensuring seamless transitions to new systems.
• Contributed to project success, meeting all data entry deadlines without compromising quality.
• Enhanced team productivity with organization and filing of documents both digitally and physically.
• Optimized data backup procedures, safeguarding against data loss and facilitating easy recovery.
• Entered detailed customer and transaction data for enhanced record-keeping and analysis.
• Enhanced operational efficiency by suggesting and implementing improvements to data entry workflows.
• Enhanced decision-making with provision of accurate and up-to-date data reports.
• Assisted in development of new data entry protocol, leading to improved data integrity.
• Maintained confidentiality and security of all information, ensuring compliance with data protection regulations.
• Reduced data discrepancies by conducting regular and thorough data validation exercises.
• Contributed to customer satisfaction, resolving inquiries and issues with prompt data retrieval.
• Corrected data entry errors to prevent duplication or data degradation.
• Maintained files, records, and chronologies of entry activities.
• Verified data files prior to entry to maintain high data accuracy.
• Used computer software to store and retrieve data.
• Managed and organized documents for data entry tasks.
• Checked for accuracy by verifying data and records.
• Followed data entry protocols, rules and regulations.
• Updated and maintained customer information, documents and records.
• Created spreadsheets for more efficient recordkeeping.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
• Analyzed current data records to provide detailed reports.
• Developed and implemented data entry operations.
• Assisted with developing data entry processes.
• Utilized techniques for increasing data entry speed.
• Kept optimal quality levels to prevent critical errors and support team performance targets.
• Compared transcribed data with source document to detect and correct errors.
• Conducted audits of existing data entry processes.
• Compiled, verified accuracy, and sorted information to prepare source data for computer entry.