Cory Miller
Wheat Ridge,CO
Summary
Shipping Coordinator skilled at working with carriers to effectively ship to domestic and international locations. Quality-driven and hardworking with positive personality and over 10 years of experience in shipping and logistics. Detail-oriented administrative assistant with experience in customer service, data entry and office management. I'm a motivated employee who learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Production Scheduler
Ryerson
04.2024 - Current
- Manage receiving schedules by coordinating with brokers and truck drivers via email and phone to ensure timely arrivals.
- Receive incoming trucks and collect paperwork from drivers to ensure accurate shipment documentation.
- Use SAP to accurately record received materials and verify their placement in correct locations within the facility.
- Print and prepare necessary paperwork for truck drivers to facilitate smooth operations.
- Purchase operational materials such as lumber and protective supplies to support warehouse activities.
- Assist in locating materials within the warehouse to support operational needs.
- Proven ability to learn quickly and adapt to new situations.
- Inspect and report damaged materials, investigate issues, and assist in processing claims to resolve discrepancies.
Shipping Coordinator/Production Worker/Customer Service
Baicor, L.C.
03.2014 - 11.2023
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems. Drafted shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules. Orchestrated routing by producing accurate shipment documentation and package labels.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery.
- Utilized forklift or pallet truck to load, unload, transport and store goods. Operated forklift in compliance with OSHA guidelines and organizational policies.
- Verified orders by comparing names and amounts of items packaged with shipping documents.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Inspected incoming and outgoing shipments to identify discrepancies with records. Rejected damaged items and corresponded with shippers to rectify issues.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed customer orders in line with established policies and procedures.
- Input order information into system and updated customer accounts to document and track customer orders.
Restaurant Manager
Crepes And Coffee
05.2015 - 09.2018
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Education
High School Diploma - undefined
Sky View High School
Smithfield, UT07.2013
Skills
- Shipping and Receiving Processes
- SAP experience
- Microsoft Office
- Carrier Relations
- Customer Service
- System Updating
- Vendor & Rate Negotiations
- Prepare Shipping Documents
- Operating Forklift
- OSHA Requirements
- Safety Meetings
- Order Picking
- Schedule Management
- Shipment Tracking
- Inventory and Supply Control
- Box and Container Packing
- Staging and Sorting
- Inbound and Outbound Calling
- Food Service Background
- Conflict Resolution Techniques
Certification
- Forklift Safety Operator’s Certificate
- Hazardous Materials
Timeline
Production Scheduler
Ryerson
04.2024 - Current
Restaurant Manager
Crepes And Coffee
05.2015 - 09.2018
Shipping Coordinator/Production Worker/Customer Service
Baicor, L.C.
03.2014 - 11.2023
High School Diploma - undefined
Sky View High School