Highly dedicated and reliable worker with a proven track record of experience and a keen eye for detail. Demonstrates exceptional multitasking abilities, effectively addressing a wide range of concerns with courtesy and professionalism. Possesses strong skills in efficiently and safely handling difficult and tense interpersonal situations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Teaching Assistant
The Summit Center
Amherst, NY
05.2023 - Current
Support Teacher in instruction and fulfillment of IEP mandates
Implement established behavior plan(s)
Assist teacher to implement and monitor individual lesson plans, data collection and charting systems
Assist in conducting classroom activities that enhance opportunity to develop skills in areas of need
Maintain strict confidentiality
Assist with home-school communication
Assist with all required paperwork to be completed with behavior plan
Assisted in maintaining classroom organization to ensure a conducive learning environment.
Prepared instructional materials for supporting lesson delivery and student engagement.
Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
Supported classroom maintenance and upkeep, organizing books, and materials.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Established positive relationships with students, fostering a supportive and inclusive classroom community.
Assisted teachers in managing class behavior, resulting in a more focused learning environment.
Enhanced student comprehension by utilizing visual aids and hands-on activities in the classroom.
Hospital Aide
Erie County Medical Center (ECMC)
Buffalo, NY
02.2022 - 05.2023
Assists with patient care and activities such as taking vital signs, height and weight, monitoring fluid input and output, performing catheterization, simple treatments and dressings, pre-procedure preps and 12 lead ECG, transporting patients and preparing patients and chaperoning during examinations/procedures
Provides for patients’ personal hygiene such as bathing, oral care, shaving, bowel and bladder elimination and administering cleansing enemas
Feeds patients or assists with feeding, passes and collects trays and nourishment's, sets up trays and adaptive feeding equipment, supplies water pitchers and glasses
Cleans bedside stand and bathrooms; provides general cleaning and housekeeping when necessary
Transfers patients from bed to cart/chair/wheelchair and back utilizing appropriate devices and techniques
Ambulates, positions and turns patients and cares for patients with altered mobility
Assists with admission, transfer and discharge of patients
Provides for patient safety related to age and condition, applies restraints, monitors patient while in restraint, releases restraints at designated intervals, maintains precautions, collects, reports and documents data related to patient needs, emergencies and unusual patient and family behavior
Provides direct supervision and observation of patients who are at risk for harming themselves or others
Provides and maintains a clean, safe environment and performs and or assists others to perform aseptic technique, isolation procedures and infection control measures
Collects, reports and documents data; reports adverse situations and accidents
Cleans patient care area after use and prepares for the next patient, maintains patient care areas with appropriate supplies; ensures equipment is in safe working order and requests repairs as needed
Disassembles instruments for washing, washes equipment and wraps and labels instruments for sterilization
Completion of New York State Office of Mental Health Preventing and Managing Crisis Situations (PMCS)
Facilitated smooth patient transfers between departments by coordinating schedules and assisting with transport as needed.
Actively participated in continuous education programs related to hospital aide duties to stay current on best practices within the healthcare industry.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Collaborated with interdisciplinary healthcare teams to provide comprehensive care to diverse patient populations within the hospital setting.
Direct Support Professional
OPWDD
Buffalo, NY
07.2018 - 02.2022
Monitored patients' conditions, reporting changes to healthcare professionals promptly.
Used electronic health record software to document patient interactions and care plans.
Applied de-escalation techniques to manage challenging behaviors effectively.
Employed communication skills to build trust and rapport with patients and families.
Utilized assistive devices to support patients with mobility challenges.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Transported clients to medical and dental appointments to provide support.
Developed and implemented individualized care plans to meet individual needs of each client.
Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
Direct Support Professional
PEOPLE INC
Buffalo, NY
08.2017 - 07.2018
Assists individuals as needed in all activities, areas of daily living and personal care needs
Safely transports individuals to and from community outings and appointments
Assists in completion of daily logs, pertinent forms and documentation
Ensures the health and safety of individuals
Administers medication
Flexible to work various shifts and at various locations
Successful completion of paid agency trainings upon hire in CPR and Strategies for Crisis Intervention and Prevention (SCIP-R)
Applied de-escalation techniques to manage challenging behaviors effectively.
Employed communication skills to build trust and rapport with patients and families.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Transported clients to medical and dental appointments to provide support.
Home Health Aide
Independent Living
Buffalo, NY
10.2016 - 08.2017
Assist with clients personal care activities
Monitor patients (vital signs, temperature, respiration, etc) and report on their conditions
Assist patients with mobility and physical therapies/exercises
Perform light housekeeping
Administer medications
Administer IV
Experience with womb vac / catheter
Experience with hoyer lift and transferring
Home Health Aide
Independent Nursing
Buffalo, NY
09.2015 - 10.2016
Monitor patients (vital signs, temperature, respiration, etc) and report on their conditions
Assist patients with mobility and physical therapies/exercises
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted with end-of-life care.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
Implemented personalized care plans, addressing unique needs and preferences to enhance overall patient satisfaction.
Communicated regularly with clients' families to provide updates on health and wellbeing.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Provided companionship and emotional support, engaging in meaningful conversations and activities to improve mental well-being.
Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Performed wound care and dressing changes, following strict infection control protocols to promote healing.
Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Housekeeper
Emeritus/Brookdale
Buffalo, NY
10.2014 - 08.2015
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Participated in regular performance reviews with supervisors, seeking feedback for continuous improvement in job performance quality and efficiency levels.
Maximized efficiency with thorough training in proper cleaning techniques and use of equipment.
Reduced complaints by promptly addressing any housekeeping issues and providing swift solutions.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Loaded, unloaded, and moved material to and from storage and production areas.
Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Prepared meals using specialized nutrition guidelines and recipes for specific dietary needs.
Provided compassionate and respectful service to patients, addressing dietary concerns and preferences.
Followed food safety protocols and guidelines to prevent contamination and foodborne illnesses.
Kept all kitchen areas clean, tidy and free of hazards.
Served meals to residents in accordance with established schedules and dietary procedures.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Maintained strict levels of cleanliness for tables, floors, and prep areas.
Stocker
Wal-Mart
Buffalo, NY
11.2011 - 01.2014
Perform Quality Control Checks
Stock Shelves, Supervise Sanitation, and ensure stock rotation
Performed inventory control, such as counting, and stocking merchandise.
Twice awarded for achievement
Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
IMS unload trucks using forklift, pallet jack
Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
Trained to be department manager /I trained new employees in my department
Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
Aided in training new team members on best practices for stocking procedures and inventory management systems.
Updated pricing by changing labels and signage for short-term promotions and final clearances.
Marked stock with identification tags and labels to outline information such as storage locations.