Cory Olson
Eagan,MN
Summary
Results-driven Security Director with over 15 years of proven leadership experience overseeing comprehensive security operations for high-profile facilities and teams. Skilled in strategic planning, risk assessment, and crisis management, with a track record of building and leading cross-functional teams to achieve operational excellence. Adept at implementing security protocols, training staff, and fostering a culture of safety and accountability. Recognized for decisive leadership, strong communication, and the ability to manage complex challenges under pressure.
Overview
21
21
years of professional experience
Work History
Account Manager
Lazarus Medical Solutions
Montvale, New Jersey
04.2021 - 06.2025
- Managed client accounts to enhance satisfaction and retention rates.
- Conducted regular performance reviews to identify areas for improvement.
- Developed relationships with healthcare professionals to improve communication channels.
- Coordinated training sessions on product usage and benefits for clients.
- Resolved client issues promptly to ensure timely support and satisfaction.
- Maintained accurate records of customer interactions in CRM system.
- Acted as primary contact for client concerns, addressing needs effectively.
- Renewed accounts by fostering strong relationships with clients.
Director of Security Mobile Patrol
Chesley Brown International Security
Kansas City, MO
01.2018 - 04.2021
- Managed security personnel to ensure effective coverage and timely response.
- Conducted risk assessments to identify organizational vulnerabilities.
- Developed and coordinated incident response plans for emergencies and security breaches.
- Implemented training programs for staff on safety and security practices.
- Collaborated with local law enforcement to enhance community safety initiatives.
- Monitored surveillance systems to detect and address suspicious activities.
- Reviewed and updated safety policies to meet industry standards.
- Maintained regular communication with clients and staff regarding security concerns through meetings and drills.
Director of Security
Chesley Brown International Security
Kansas City, Missouri
04.2010 - 04.2018
- Developed security protocols to protect company premises, assets, students and visitors to world class conference center, business officers and educational centers.
- Managed security personnel to ensure comprehensive coverage and response efficiency.
- Performed comprehensive risk assessments to uncover and address organizational vulnerabilities.
- Coordinated incident response plans for emergencies and breaches.
- Implemented training programs on safety and security practices for staff.
- Collaborated with local law enforcement on community safety initiatives.
- Monitored surveillance systems for suspicious activities and unauthorized access attempts.
- Reviewed and updated safety policies to align with industry standards.
- Provided project management support for the installation and integration of security technology and access control solutions in a new educational facility.
Assistant Director of Security
Chesley Brown International Security
Kansas City, Missouri
01.2004 - 04.2010
- Monitored security operations and ensured compliance with company protocols.
- Assisted in developing training programs for security personnel and staff.
- Coordinated security assessments and identified potential risks and vulnerabilities.
- Managed incident reports and maintained accurate documentation of security events.
- Implemented access control measures to safeguard facilities and sensitive areas.
- Collaborated with local law enforcement on safety initiatives and response plans.
- Conducted regular inspections of security equipment and recommended improvements.
- Created reports detailing incidents requiring investigation or further action.
- Oversaw the installation and maintenance of surveillance systems throughout the facility.
- Coordinated with management to assess potential threats and implement preventative measures.
- Maintained detailed records of all security-related activities.
- Reviewed incident reports submitted by Security Officers and took appropriate corrective actions when necessary.
- Coached new hires on company policies related to physical security requirements and protocols.
- Recruited and managed competent personnel to handle security needs and maintain adequate coverage.
Education
Law Enforcement
Alexandria Technical College
Alexandria, MN05.1998
Skills
- Client relationship management
- Account renewal strategies
- Performance analysis
- Product training coordination
- Risk assessment
- Incident response planning
- Security protocol development
- Team leadership
- Team development
- Problem solving
- Conflict resolution
- Time management
- Schedule management
- Management collaboration
- Effective communication
- Attention to detail
- Team Training
- Customer service
Timeline
Account Manager
Lazarus Medical Solutions
04.2021 - 06.2025
Director of Security Mobile Patrol
Chesley Brown International Security
01.2018 - 04.2021
Director of Security
Chesley Brown International Security
04.2010 - 04.2018
Assistant Director of Security
Chesley Brown International Security
01.2004 - 04.2010
Law Enforcement
Alexandria Technical College
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