Cory O’Neill
Crescent City
Summary
Proactive and empathetic professional with experience at K’ma:w Medical and in educational settings, excelling in verbal communication and patrolling. Demonstrated success in enhancing safety and supporting diverse learners by implementing individualized plans and de-escalation techniques. Achieved significant improvements in environment security and student engagement without specific numerical detail.
Overview
7
7
years of professional experience
Work History
Security Guard
K’ma:w Medical
09.2021 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
Special Needs Assistant
Klamath Trinity Joint Unified School District
09.2017 - 08.2021
- Developed strong rapport with students through empathy, patience, and understanding of their unique challenges and strengths.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Monitored student classroom and outdoors activities to promote student safety.
- Enhanced student learning by implementing individualized education plans tailored to each student''s needs.
- Assisted in the development of social-emotional learning curricula tailored to the unique needs of students with disabilities.
- Promoted effective communication between students with special needs, their peers, and educators through active listening and clear expression of ideas.
- Supported the integration of diverse learners into mainstream classrooms by facilitating accommodations and modifications as needed.
- Established clear expectations for behavior and academic performance, consistently enforcing rules while demonstrating understanding and flexibility.
Education
High School Diploma -
Hoopa Valley Highschool
Hoopa, CA06-2017
Skills
- Verbal and written communication
- Patrolling
- Workplace safety
- Work ethic
- Incident reporting
- English fluency
- Sensitive information handling
- De-escalation techniques
- Traffic control
- Lockdown procedure
- Visitor management
- Radio communication
- Visitor screening
Timeline
Security Guard
K’ma:w Medical
09.2021 - Current
Special Needs Assistant
Klamath Trinity Joint Unified School District
09.2017 - 08.2021
High School Diploma -
Hoopa Valley Highschool