Cory Overman
Excelsior Springs,MO
Summary
Talented managerial analyst with over ten years of experience including 9 years of management experience in gathering and analyzing financial data in the financial services industry. Expertise in risk and fraud mitigation with card authorizations including advanced experience using TSYS platforms involving several third-party vendors such as FICO, Visa, MasterCard, and Provenier.
Overview
13
13
years of professional experience
Work History
Product Manager II-Consumer Lending
Commerce Bank
Kansas City, MO
08.2011 - Current
- Created and improved existing acquisition strategies used to acquire new accounts
- Conducted market research and competitive analysis for existing and potential products.
- Defined and implemented cost-reduction strategies throughout the product development lifecycle to maximize profitability
- reduced underwriting costs and enhanced automated underwriting decisions by 12%
- Researched, Identified, and Implemented fraud prevention tools for online applications
- Participated in design reviews to ensure usability standards are being met throughout the product development cycle.
- Negotiated contracts with vendors related to product components or services.
- Collaborated with stakeholders to define product requirements and user stories.
- Provided technical guidance during troubleshooting efforts when needed
- Drafted presentations for internal review meetings and external events such as trade shows or conferences.
- Identified discrepancies in data that could lead to potential risk exposures.
- Communicated progress updates at regular intervals with senior leadership.
Business Line Technical Manager
Commerce Bank
Kansas City, MO
01.2019 - 10.2022
- Advanced experience with TSYS platforms involving Credit and Debit Products
- Supported Line of Business technical requests involving TSYS
- Maintained TSYS support for card authorizations, risk controls, and technical components related to authorizations
- Administered and implemented external vendor tools for fraud and risk mitigation
- Negotiated contracts for vendor tools such as FICO-TRIAD, FIS-IDA, T.U., Visa
- Analyzed system requirements and developed technical specifications documents.
- Defined operational strategies based on business objectives and budgetary constraints.
- Created detailed reports on system performance metrics for senior management review.
- Compiled data and turned it into in-depth, easy-to-understand spreadsheets and reports for review by management team.
- Oversaw the migration of legacy systems to modern platforms, minimizing downtime and data loss.
- Utilized knowledge of applications, programming and systems functionality to assist employees with technical needs.
- Offered decision-makers ROI and cost-benefit projections to guide project development and implementation.
Bankcard Fraud Analyst & Lead
Commerce Bank
Kansas City, MO
07.2011 - 01.2019
- Advanced knowledge using TSYS Cardguard, ADS, and other strategic tools to mitigate fraud
- Implemented automated monitoring systems designed to detect abnormal activity across multiple accounts.
- Maintained up-to-date knowledge of applicable laws governing financial services industry standards related to credit card fraud prevention.
- Analyzed customer data to detect suspicious activity, such as multiple accounts opened in a short period of time or large purchases made with little or no money down.
- Developed risk management strategies to reduce the potential for future fraud losses.
- Worked closely with internal teams, such as legal, compliance, operations, and technology departments, to ensure adherence to anti-fraud regulations and policies.
- Identified and investigated fraudulent transactions by reviewing credit card applications and transaction histories.
- Collaborated with external partners such as banks and merchants to review customer records and identify patterns of fraud behavior.
- Utilized advanced analytics tools to identify anomalies within large datasets.
- Performed general accounting handling functions such as closing accounts and placing accounts on hold.
Education
MBA - Finance
Ottawa University
Ottawa, KS12-2025
Bachelor of Arts - Economics
University of Missouri - Kansas City
Kansas City, MO12-2007
Skills
- Competitive Analysis
- Data-driven decision-making
- Critical Thinking
- Strategic Planning
- Technical Support
- Teamwork and Collaboration
- Prioritization and Execution
- Improvement Metrics Measurement
Accomplishments
- Completed a year-long leadership development program administered through Commerce Bank
References
References available upon request.
Timeline
Business Line Technical Manager
Commerce Bank
01.2019 - 10.2022
Product Manager II-Consumer Lending
Commerce Bank
08.2011 - Current
Bankcard Fraud Analyst & Lead
Commerce Bank
07.2011 - 01.2019
MBA - Finance
Ottawa University
Bachelor of Arts - Economics
University of Missouri - Kansas City
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