Cory Peacock
Abilene,TX
Summary
Hard working Service Supervisor with outstanding abilities in assisting customers with various inquiries and tasks. Dependable and reliable with excellent training expertise. Experienced leading a team of diverse members by setting high expectations and treating everyone professionally and with respect.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Service Supervisor
CINTAS, Professional Uniform And Facility Services
08.2019 - Current
- Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
- Enhanced team performance by implementing effective training programs and regularly evaluating staff progress.
- Established strong relationships with clients, ensuring their needs were met and promoting long-term loyalty.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
- Increased revenue through upselling of additional services and products during customer interactions.
- Conducted regular performance reviews for staff members, identifying areas for growth and providing constructive feedback.
- Spearheaded the implementation of new technologies or tools to enhance overall service delivery and efficiency.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
Route Service Sales Representative
CINTAS, Professional Uniform And Facility Services
05.2017 - 08.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed the route and increased sales while servicing customers.
- Managed each account and rental agreements to extend the relationship with customers.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Assistant Sales Manager
Your Ideas
05.2013 - 04.2017
- Boosted sales performance by implementing effective sales strategies and coaching team members.
- Developed strong client relationships for repeat business and increased referrals.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Collaborated with marketing department to create appealing promotions, resulting in higher customer engagement rates.
- Ensured the shop stayed fully stocked with supplies to run the business.
Store Manager
Lids
02.2010 - 05.2013
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Education
No Degree - Business Management
Cisco Junior College
AbileneHigh School Diploma -
Albany High School
Albany, TX05.2018
Skills
- Progress Monitoring
- Task Delegation
- Sales Support
- Time management
- Team leadership
- Staff training
- Customer retention
- Complete Weekly Route Rides
- Team Development
Certification
Yellow Belt
Smith Trainer
Meticulous Hiring
Service Supervisor College
Timeline
Service Supervisor
CINTAS, Professional Uniform And Facility Services
08.2019 - Current
Route Service Sales Representative
CINTAS, Professional Uniform And Facility Services
05.2017 - 08.2019
Assistant Sales Manager
Your Ideas
05.2013 - 04.2017
Store Manager
Lids
02.2010 - 05.2013
No Degree - Business Management
Cisco Junior College
High School Diploma -
Albany High School
Similar Profiles
Aaron WilliamsAaron Williams
Sanitation Technician/Sales Associate at CINTAS, Professional Uniform and Facility ServicesSanitation Technician/Sales Associate at CINTAS, Professional Uniform and Facility Services
Rene GonzalezRene Gonzalez
Route Service Sales Representative at CINTAS, Professional Uniform and Facility ServicesRoute Service Sales Representative at CINTAS, Professional Uniform and Facility Services
Isaac ZavalaIsaac Zavala
Route Sales Driver at CINTAS, Professional Uniform and Facility ServicesRoute Sales Driver at CINTAS, Professional Uniform and Facility Services
Marcelino MendozaMarcelino Mendoza
Driver at CINTAS, Professional Uniform and Facility ServicesDriver at CINTAS, Professional Uniform and Facility Services
Mihee KotatsuMihee Kotatsu
General Ledger and Accounts Payable Specialist at Godiva Japan, Inc.General Ledger and Accounts Payable Specialist at Godiva Japan, Inc.