Cory Phephles

• Supervised multiple Tower Crews to maintain productivity and quality of work.
• Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
• Identified and resolved construction issues promptly to prevent delays.
• Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
• Communicated daily with vendors to keep project fully operational.
• Completed projects within time constraints by effectively managing schedules and allocating resources.
• Collaborated closely with clients to ensure project objectives were met, maintaining transparent communication throughout the process.
• Established a reputation for excellent crisis management skills when unexpected issues arose during construction, quickly developing solutions to minimize project delays.
• Implemented safety protocols for reduced workplace injuries, conducting regular site inspections and safety meetings.
• Increased client satisfaction by consistently delivering high-quality workmanship and addressing concerns promptly.
• Verified completed projects met approved time, quality, and cost estimates.
• Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
• Monitored subcontractor operations and applied effective time, resource, and money management strategies to delivery under-budget project completion.
• Managed procurement processes for timely delivery of materials while minimizing costs, ensuring smooth project execution.
• Planned and implemented comprehensive construction schedule to guarantee completion of project on time and within budget.
• Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
• Surveyed sites to determine material needs and accurately manage inventories and budgets.
• Collaborated with contractors, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
• Optimized resource allocation by carefully tracking progress against established milestones to adjust as needed.
• Conducted thorough risk assessments to identify potential hazards early in the planning stages, mitigating delays or complications.
• Improved project efficiency by streamlining communication between architects, engineers, and subcontractors.
• Developed and implemented risk mitigation plan to reduce potential project delays and costs.
• Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
• Monitored construction sites for compliance with safety regulations and adherence to standards.

• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Greeted customers at counter to fulfill requests and answer questions.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
• Prepared and served various food for any customer specifications in fast-paced environments.
• Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Delivered exceptional service by promptly addressing customer concerns and special requests.
• Operated dishwashing and sanitizing equipment according to manufacturer instructions.
• Set up and broke down food service lines quickly to maintain service flow.
• Enhanced customer satisfaction by maintaining a clean and organized dining area.
• Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
• Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
• Assisted in inventory management, ordering supplies, and minimizing food spoilage.
• Streamlined food preparation processes for increased efficiency and reduced waste.
• Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
• Ensured consistency in presentation of dishes by closely following plating guidelines.
• Contributed to cost control measures by monitoring portion sizes and reducing waste.
• Reduced wait times for guests by expediting food delivery from kitchen to customer.
• Increased daily sales by upselling menu items based on customer preferences.
• Offered suggestions for menu improvements based on customer feedback, leading to enhanced overall dining experience.
• Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
• Demonstrated knowledge of menu items and corresponding ingredients.

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• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Met customers on lot and in showroom to discuss available vehicles and options.
• Maintained up-to-date knowledge of current automotive trends, products, and competitors to stay competitive in the market.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Participated in training programs to enhance product knowledge and sales techniques, resulting in increased personal success rates.
• Utilized social media platforms effectively to showcase available inventory and engage with potential buyers online.
• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
• Efficiently completed paperwork related to sales transactions, adhering to company guidelines while minimizing errors or delays.
• Maximized profit margins by negotiating optimal purchase prices from manufacturers or wholesalers.
• Assisted with trade-in evaluations and appraisals, providing fair offers that encouraged new vehicle purchases.
• Enhanced buyer confidence through honest communication regarding vehicle history reports, maintenance records, or warranty information.
• Answered telephone and email inquiries from potential customers.
• Negotiated purchase prices and explained sales, warranty, and optional products.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Responded to customer enquiries via telephone and email.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Prepared purchased vehicles and completed final delivery checks.
• Delivered exceptional customer service, addressing concerns and resolving issues promptly to ensure satisfaction.

• Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
• Provided comprehensive training to new team members, improving their skill set and productivity within the team quickly.
• Streamlined communication between field technicians and office staff by providing detailed reports on work progress regularly.
• Participated in emergency response efforts as a reliable member of the team, restoring services promptly during critical situations.
• Familiar with All PIM, RF, OTDR, and Anritsu sweep testing tools to test operation of tower transmission components.
• Monitored team members to verify work quality and address concerns.
• Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
• Executed precise antenna alignments using specialized tools to ensure optimal signal strength in targeted coverage areas.
• Determined required installation methods and assembled proper tools and equipment to complete projects to specifications.
• Performed tower construction at heights of 1000 feet while maintaining focus on safety.
• Contributed to positive team morale by maintaining a professional attitude among challenging weather conditions or difficult job sites.
• Improved network performance by installing, troubleshooting, and optimizing telecommunications equipment.
• Eliminated unnecessary expenses by effectively troubleshooting faulty components before replacing them entirely.
• Adhered to strict industry regulations and company guidelines while performing tower installations, ensuring compliance at all times.
• Ensured timely project completion with efficient scheduling and task prioritization.
• Decreased downtime by rapidly identifying and addressing tower issues through diligent monitoring and maintenance practices.
• Kept working areas clean, safe and stocked with appropriate equipment and supplies to meet expected shop and customer demands.
• Built and installed sites per customer specs and maintained safe work environment daily
• Calibrated and aligned components using scales, gauges and other measuring instruments.
• Optimized operations by performing system upgrades, troubleshooting component failures and installing approved system modifications.

• Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
• Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
• Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
• Actively participated in weekly project reviews to discuss progress updates, challenges faced, potential solutions, and future plans.
• Documented project progress to fulfill project requirements and establish traceability.
• Aided in achieving project objectives through diligent monitoring of timelines, milestones, and deliverables.
• Played a key role in resolving conflicts that could potentially delay projects or increase costs.
• Assisted in the change order process between contractor and vendors.

• Executed precise antenna alignments using specialized tools to ensure optimal signal strength in targeted coverage areas.
• Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.
• Performed tower construction at heights up to 400 feet while maintaining focus on safety.
• Safely climbed towers up to 400 feet high for regular maintenance tasks, minimizing potential hazards onsite.
• Bolted equipment into place using hand and power tools.
• Lifted equipment into position using cranes, rigging tools and gin poles.
• Contributed to positive team morale by maintaining a professional attitude among challenging weather conditions or difficult job sites.
• Improved network performance by installing, troubleshooting, and optimizing telecommunications equipment.
• Enhanced tower safety by conducting thorough inspections and maintenance tasks regularly.
• Performed routine hardware upgrades on telecom towers, resulting in enhanced network capabilities for clients.

• Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
• Developed new promotional campaigns to attract new customers.
• Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Trained team members in successful strategies to meet operational and sales targets.
• Maintained safe working environment by enforcing adherence to safety and security protocols.
• Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
• Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
• Created employee schedules to align coverage with forecasted demands.
• Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.