Cory Riddle

Handled confidential and sensitive information with discretion and tact.

• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time of 4 executives .
• Processed travel expenses and reimbursements for executive team and senior management group.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Organized and coordinated conferences and monthly meetings.
• Answered high volume of phone calls and email inquiries.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
• Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
• Assisted in development of company policies and procedures, contributing to a more organized work environment.
• Used advanced software to prepare documents, reports, and presentations.
• Supported strategic planning sessions, providing logistical support and compiling necessary background materials.
• Upheld strict timetables by maintaining accurate, balanced calendars.

• Supervised a 45 person operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Analyzed and reported on key performance metrics to senior management.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Facilitated smooth collaboration between departments through clear communication channels.
• Trained and guided 45 team members to maintain high productivity and performance metrics.
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.

• Provided ongoing support to drivers through effective communication channels, addressing concerns or questions promptly while fostering a positive work environment.
• Managed a team of mechanics to ensure timely repairs and minimize disruptions to daily operations.
• Utilized advanced software tools to analyze fleet data, identify trends, and make informed decisions related to vehicle utilization and maintenance schedules.
• Reduced downtime for vehicles by establishing a proactive maintenance schedule and addressing potential issues before they escalated.
• Developed a robust preventative maintenance program that resulted in a significant reduction of unscheduled repairs and increased overall fleet reliability.
• Conducted regular audits of over 800 fleet assets to verify inventory accuracy and monitor asset condition over time, aiding in informed decision-making around fleet composition adjustments or replacements when necessary.

• Evaluated participant progress through assessments, providing constructive feedback for continuous improvement.
• Established strong relationships with clients through attentive customer service and prompt resolution of issues or concerns related to training services provided.
• Developed customized training solutions for clients, addressing specific organizational needs and challenges.
• Collaborated with subject matter experts to ensure the accuracy and relevance of course content.
• Optimized training effectiveness by incorporating real-world examples and case studies into lessons.
• Managed scheduling, logistics, and resources for efficient delivery of training programs across multiple locations.
• Conducted post-training evaluations to measure success, implementing necessary adjustments for future courses.
• Ensured compliance with industry standards through regular curriculum updates and alignment with certification requirements.
• Facilitated a collaborative learning environment by encouraging open communication between learners during group activities.
• Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.

• Enhanced fleet efficiency by implementing preventive maintenance programs and monitoring vehicle performance.
• Implemented inventory control systems for parts and supplies, minimizing waste and optimizing stock levels.
• Maximized equipment lifespan through diligent oversight of regular servicing schedules, extending the useful life of assets while minimizing costs associated with premature replacements.
• Maintained a safe working environment by enforcing strict adherence to safety policies and protocols among the maintenance team.
• Collaborated with transportation managers to determine optimal routes and schedules, factoring in vehicle maintenance needs where necessary.
• Ensured compliance with regulatory requirements for fleet safety and environmental standards through meticulous record-keeping and reporting procedures.
• Established strong relationships with external service providers, resulting in reliable support during peak periods or emergencies.