Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cory Schaeffer

Ooltewah,TN

Summary

Dynamic small business owner with a proven track record at Market Vinyls LLC, excelling in customer service and strategic planning. Leveraged entrepreneurial leadership to enhance brand identity and foster customer loyalty, achieving significant growth. Skilled in business marketing, construction, commercial driving, machine operator and relationship building, consistently delivering exceptional service and optimizing operations for profitability. I have a various set of skills and catch on quick. Eager to learn new things as well. Customer service, respect and work ethic are very important to me.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Small Business Owner

Market Vinyls LLC
01.2021 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.

Commercial Truck Driver

TNT Concrete
10.2010 - 10.2016
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Demonstrated commitment to safety regulations by consistently updating knowledge on changes in legislation, policies, or guidelines affecting trucking operations.
  • Coordinated effectively with shippers, receivers, brokers, or other relevant stakeholders to ensure smooth logistics handling during each trip.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Participated in ongoing training opportunities for personal growth and development as a driver within the industry.
  • Collaborated with dispatchers to optimize routes, addressing any issues or delays promptly for maximum efficiency.
  • Obtained receipts or signatures for delivered goods and collected payment for services when required
  • Provided reliable transportation of goods over long distances by maintaining a clean driving record and adhering to company guidelines for rest breaks, hours of service, or other relevant factors within the industry.
  • Assisted with loading and unloading of cargo when necessary, using proper equipment and techniques to maintain safety standards at all times.
  • Increased on-time deliveries by implementing efficient route planning and time management strategies.
  • Completed accurate logs and paperwork, maintaining DOT compliance at all times for seamless operation.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Reviewed transportation and shipping documentation and manifests to verify accuracy of inventory counts.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Streamlined loading and unloading processes, ensuring accurate cargo handling and minimizing potential damages.
  • Established strong relationships with clients by delivering exceptional service consistently throughout each interaction.
  • Operated various types of commercial vehicles, including tractor-trailers, box trucks, and flatbeds, demonstrating adaptability in different work settings.
  • Communicated with other truck drivers and operators to coordinate materials handling and deliveries.
  • Logged daily delivery details, customer issues and mileage to maintain open communication with management and keep compliant records.
  • Enhanced customer satisfaction levels through professional communication and timely delivery of goods.
  • Reduced fuel consumption by employing effective driving techniques and monitoring vehicle performance.
  • Interacted with customers and offered exemplary service, escalating issues to manager.
  • Provided training to new drivers on company policies, safety procedures, and best practices within the industry.
  • Navigated diverse road conditions safely, adjusting driving techniques accordingly for optimal performance in varied environments.
  • Maintained a perfect safety record with thorough pre-trip inspections and adherence to traffic laws.
  • Managed transportation of hazardous materials responsibly while adhering to strict protocols established for such tasks.
  • Assisted with warehouse organization when not on the road, contributing to overall team productivity.
  • Unloaded fuel at gas stations, taking care to prevent spills.
  • Positioned loading devices under and over pallets and boxes to secure and move materials weighing up to Number pounds.
  • Followed hand signals from loading crew to maneuver trucks into loading and unloading positions.
  • Performed minor vehicle repairs as needed to maintain optimal fleet functionality during long-haul trips across states.
  • Operated with safety and skill to avoid accidents and delays.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Inspected load security and checked for damages.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.

Truck Driver

USA Ready Mix
08.2009 - 09.2010
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.

Education

Business

Ooltewah High School
Ooltewah, TN

Skills

  • Small business operations
  • Planning and execution
  • Vendor relations
  • Business marketing
  • Business development
  • Strategic planning
  • Entrepreneurial leadership
  • Business operations leadership
  • Vision implementation
  • Customer service
  • Business management
  • Teamwork and collaboration
  • Customer relations
  • Customer retention
  • Relationship building
  • Team leadership
  • Business management and development

Certification

CLASS - A CDL Holder

Timeline

Small Business Owner

Market Vinyls LLC
01.2021 - Current

Commercial Truck Driver

TNT Concrete
10.2010 - 10.2016

Truck Driver

USA Ready Mix
08.2009 - 09.2010

Business

Ooltewah High School
Cory Schaeffer