Cory Schooley
Des Moines,IA
Summary
Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in risk management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Executive Director / Sr. Independent Testing Officer
Wells Fargo
03.2021 - Current
- Senior Lead on the team who developed and created the procedures, manuals, workbooks and templates for the newly created Operational Risk Assurance (ORA) team
- Worked with leadership to build out the strategy to test programs within the Operational Risk Program Policy, owned by the Chief Operational Risk Officer
- Specifically helped develop initial testing strategy or tested programs such as Global Scenario Analysis, Enterprise Risk Independent Assessment (ERIA), Independent Operational Risk Assessments (IORA), RCSA, Internal Control Program (ICP), Business Process Management (BPM), Strategic Planning, New Business Initiatives, Change Management, Operational Risk Business Oversight (ORBO) and Risk Type Teams (RTT), Self-Assurance Activities (SAA), and Independent Risk Management Monitoring
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity
V.P. / Operational Risk Officer
Wells Fargo
10.2019 - 03.2021
- Part of the Operational Risk Indicators and Risk Appetite (ORIRA) team responsible for governing Risk Appetite for Operational Risk and its 12 Level 2 risk sub-types
- Personally responsible for production of the monthly Key Risk Indicators report that provides measurement details and supporting action plans for 73 risk metrics (including operational, compliance, conduct, financial crimes and model risks) and is distributed to the Operational Risk Governance Committee (ORGC)
- Also responsible for producing the Operational Loss results and action plans for Risk Appetite for WFC
- Assisted in leading the Annual Review of Risk Appetite for Operational Risk
V.P. / Principal Auditor
Wells Fargo
04.2017 - 10.2019
- Leads execution of the audit process primarily as auditor in-charge and may participate in audit testing to provide subject matter knowledge and skills
- Identifies and assesses key risks and controls and develops effective test plans for engagements as assigned with limited guidance
- Utilizes knowledge that expands across multiple businesses and in subject matter areas
- Lead projects ranging in size and complexity
- Evaluates and provides appropriate solutions
- Demonstrated professionalism skepticism
- Presented audit results in an objective and unbiased manner
- Wrote opinions reflecting relevant facts that lead to logical conclusions
- Escalated significant risk exposures to appropriate levels of management
V.P. / Operational Risk Consultant IV
W.F. Consumer Credit Solutions, Compliance & Operational Risk
07.2014 - 04.2017
- Providing Compliance and Risk support for the Retail Services (WFRS) Line of Business (LOB) in Fraud, SCRA, Sales, Relationship Management, Issue Management, Dealer Risk Mitigation, Business Development, Merchant Setup, System Support, Underwriting/Originations and Credit Risk Management
- Risk and Compliance contact for the Complaints Management Policy implementation, Unisys – ACAPS conversion and Information Security/PCI project
- Responsible for developing, implementing and monitoring risk-based programs to identify, assess and mitigate operational risk
- Designed and developed testing strategies, methodologies and analyses
- Evaluated the adequacy and effectiveness of policies, procedures, processes, systems and internal controls
- Consults with business to develop corrective action plans and effectively manages change
- Identifies training opportunities and designs/coordinates the development of training materials and delivers or coordinates training delivery
- Manages and/or coordinates production of periodic operational risk performance reports for senior management
- Manages project teams and may provide guidance to less experienced consultants
IT Consultant / Sr. Associate
RSM McGladrey
09.2013 - 06.2014
- Assisted with information technology assessments, carrier assessments, IT organizational assessments and IT General Control Reviews
- Developed information security policies, risk assessments procedures, business continuity plans, disaster recovery plans, table top testing and business impact analysis reports
- My services have been performed primarily on financial institutions, banks and credit unions within the middle market but have also been involved with manufacturing
Quality Assurance Analyst III
Wells Fargo Home Mortgage
06.2012 - 09.2013
- Performing monthly compliance tests on multiple groups in Wells Fargo Home Mortgage (WFHM) operations while working with consultants to ensure standards (internal, external & Federal) are being met through action plans on areas which fell below required margins
- Communicating with a remote team to confirm information from all business units are being handled and delivered to their appropriate teams to guarantee a consistent workflow timeline
- Responsible for examining and analyzing programs, processes, claims, documentation and/or files of unusual, complex and/or higher risk transactions to ensure compliance with internal company requirements and/or agency or government regulations
- Clearly communicates overall process or transaction quality and provides feedback to appropriate contacts regarding identified material deficiencies or issues
- Analyzes risks and offsets and develops solutions for problems identified
- Acts as mentor to lower level TMs and assist with their development
- Provides support for exam management activities and other initiatives as needed
Mortgage Quality Assurance Analyst I & II
W.F. Quality Assurance Team / Executive Communications
04.2010 - 06.2012
- Trained with negotiators and collaborated with multiple business units to create a Job Aide for the requirements of WFHM individual investors
- Produced several workflow sheets outlining guidelines for multiple mortgage situations for the investors
- Assisted in creating and trial testing the QA audit scorecard while working with management on the dispute processes
- Completed call and case audits for Hotline, Dedicated Support, Office of the President call/writer teams and the Written Customer Contact team
- Developed specific email signatures and audit comment sheets to maximize audit production
- Calibrated with and trained fellow QA analysts to increase consistency and standards
- Managed the QA mailbox distributing audits to internal teams within the QA department
Research and Remediation Associate
W.F. Loss Mitigation
07.2008 - 04.2010
- Assisting homeowners apply for retention or liquidation options and helping them understand specifics of each
- Handling 55 to 70 customers each day
- Helping newly hired TMs, easing their transition from classroom to actively aid our customers.
Education
Cinematography -
Columbia College
Hollywood, CADes Moines Area Community College
Des Moines, IADowling Catholic High School
Des Moines, IASkills
- Program Management
- Strategic Planning
- Project Management
- Risk Management
- Staff Management
- Innovation and Creativity
- Compliance and regulations
- Consulting
- Partnership Development
- Program monitoring
- Quality Control and Assurance
- Analytical and Critical Thinker
- Relationship and Team Building
- Leadership and People Development
- Process Improvements
- Annual Planning
- Change and Growth Management
Certification
- Selling Simple and Affordable VDI – Citrix
- Certified Community Bank Technology Officer (CCBTO) – Independent Community Bankers of America (ICBA)
- Visa Bankcard Management School – Visa Inc.
- Compliance School (2014); Advanced Compliance School (2015) – Wells Fargo
Performanceskills
- Strong experience with creating / documenting issues, corrective actions, timelines and milestones
- Governance and monitoring exposure with high profile initiatives / processes
- Presenting to Senior Leadership in various formats on multiple topics (reports/presentations on policy, testing, timelines etc.)
- Strong skillset to gather, forecast and analyze data to identify trends and improve operational effectiveness
- Top 5 Gallup Strengths – Learner, Analytical, Achiever, Ideation and Strategic
- 14 + years of Risk and regulatory compliance in the financial industry
- 19 + years of leadership
Timeline
Executive Director / Sr. Independent Testing Officer
Wells Fargo
03.2021 - Current
V.P. / Operational Risk Officer
Wells Fargo
10.2019 - 03.2021
V.P. / Principal Auditor
Wells Fargo
04.2017 - 10.2019
V.P. / Operational Risk Consultant IV
W.F. Consumer Credit Solutions, Compliance & Operational Risk
07.2014 - 04.2017
IT Consultant / Sr. Associate
RSM McGladrey
09.2013 - 06.2014
Quality Assurance Analyst III
Wells Fargo Home Mortgage
06.2012 - 09.2013
Mortgage Quality Assurance Analyst I & II
W.F. Quality Assurance Team / Executive Communications
04.2010 - 06.2012
Research and Remediation Associate
W.F. Loss Mitigation
07.2008 - 04.2010
Cinematography -
Columbia College
Des Moines Area Community College
Dowling Catholic High School
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