Cory Schubert
Oceanside,CA
Summary
Dedicated, teachable worker with 12 years job experience, motivated to learn and carry out tasks. Accomplishes assigned tasks successfully in fast-paced, customer-centered, high-energy environment.
Overview
12
12
years of professional experience
Work History
T1 Tech Support Agent
BigCommerce
Austin, TX
09.2023 - Current
- Provided efficient support to website owners while maintaining an average customer satisfaction rate of 96.4% and resolution rate of 84%; meeting and exceeding monthly KPI goals over a 12 month period
Logistics Specialist
Elevate Surgical/Arthrex
San Diego, CA
09.2022 - 09.2023
- Implemented Apple shortcuts into sales team workflow, assisting in maximization of sales efficiency (producing over 3mil in revenue monthly)
- Procured responsibility for ordering, managing shipments and auditing inventory for multiple surgery centers located in San Diego County
Logistics Specialist
Impact-Ortho/Arthrex
San Diego, CA
08.2021 - 09.2022
- Organized and distributed orthopedic medical device inventory, timely and efficiently to sales team
- Worked alongside operations team to reshape and maximize efficiency
Meat and Seafood Clerk
Costco
Carlsbad, CA
10.2019 - 08.2021
- Maintained consistent quality in #1 companywide Meat Department for 3 years consecutively
- Interacted with corporate executives and trained incoming employees by managers request
Bakery Clerk
Ralphs Grocery Co.
Riverside, CA
02.2019 - 09.2019
- Purchased inventory for bread aisle
- Managed outdated bread and removed product from inventory
- Gained 6 months of cashier experience
Wine Steward
Ralphs Grocery Co.
Riverside, CA
06.2017 - 11.2018
- Managed inventory and purchased product
- Provided friendly and knowledgeable service to all guests
- Used equipment such as pallet jacks and fork-lifts
- Gained 12 months in cashier experience
Cabin leader/Instructor
Thousand Pines Christian Camp and Conference Center
Crestline, CA
09.2016 - 02.2017
- Planned and taught daily educational classes for elementary school aged children
- Gained experience in complex schedule mapping
- Provided instruction in both classroom and individual mentor settings
Host
Cocos Restaurant and Bakery
Riverside, CA
01.2014 - 02.2015
- Established relationships with repeat customers
- Operated cash register and handled money
- Gained experience in critical thinking and customer service
Customer Sales Representative
Blockbuster LLC
Riverside, CA
09.2012 - 01.2014
- Welcomed guests while informing them of current sales and promotions
- Operated cash register
- Gained experience in intentional sales and customer relations
Education
Some College (No Degree) - Psychology (unfinished)
California Baptist University
Riverside, CASome College (No Degree) - Business/Marketing (unfinished)
Riverside City College
Riverside, CASkills
- Attentive to detail
- Adaptive team player
- Courteous
- Critical thinker
- Teachable
College Athlete (3+ years)
- High level adversity confrontation
- Dedicated to a unified goal
Timeline
T1 Tech Support Agent
BigCommerce
09.2023 - Current
Logistics Specialist
Elevate Surgical/Arthrex
09.2022 - 09.2023
Logistics Specialist
Impact-Ortho/Arthrex
08.2021 - 09.2022
Meat and Seafood Clerk
Costco
10.2019 - 08.2021
Bakery Clerk
Ralphs Grocery Co.
02.2019 - 09.2019
Wine Steward
Ralphs Grocery Co.
06.2017 - 11.2018
Cabin leader/Instructor
Thousand Pines Christian Camp and Conference Center
09.2016 - 02.2017
Host
Cocos Restaurant and Bakery
01.2014 - 02.2015
Customer Sales Representative
Blockbuster LLC
09.2012 - 01.2014
Some College (No Degree) - Psychology (unfinished)
California Baptist University
Some College (No Degree) - Business/Marketing (unfinished)
Riverside City College
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