Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cory Seibert

Erwin,TN

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

11
11
years of professional experience

Work History

Overnight Operations Supervisor

Lowe's
Weavervill, North
02.2023 - Current
  • Coordinated nightly operations to ensure smooth workflow and high customer satisfaction.
  • Supervised and trained team members to meet performance standards and uphold company policies.
  • Resolved customer inquiries and escalated issues to maintain positive relationships.
  • Monitored safety standards to ensure a secure work environment for employees and customers.
  • Led team meetings to align staff with company objectives and performance expectations.

General Manager

Alan's Jewelry and Pawn
Asheville, North
10.2021 - 02.2023
  • Deployed solid budget control strategies to achieve revenue and profit targets.
  • Organized staff schedules to close gaps and maximize financial results.
  • Implemented creative marketing plans to fuel repeat business.
  • Led teams by example to deliver an exceptional standard of work.
  • Set team performance targets to motivate and reward staff.
  • Implemented successful training programs to upskill employees.
  • Resolved employee, customer, and vendor disputes using strong mediation and problem-solving techniques.
  • Helped team members tackle daily workloads with confidence through empowered training and motivational strategies.

Assistant Manager

Walmart
Weaverville, NC
09.2017 - 10.2021
  • Coordinated employee schedules to provide adequate staff coverage.
  • Delegated tasks to appropriate staff members for optimum productivity.
  • Gathered revenue data for budget development and financial forecasting.
  • Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.
  • Reduced corporate costs to address shrinkage, employee turnover and vendor pricing.
  • Provided performance and motivational feedback to employees.
  • Collaborated with upper management to develop and implement business improvements.
  • Monitored and documented team success through regular performance evaluations.
  • Upheld brand image by maintaining store cleanliness, approachability and service.
  • Supported company policy development and procedural modifications.

Supervisor

Walmart
Murphy, NC
06.2017 - 09.2017
  • Evaluated staff performance, communicating feedback, and setting personal goals.
  • Communicated team priorities by leading meetings.
  • Inspired teams using motivational leadership style.
  • Tracked employee performance to determine areas of strength and improvement.
  • Acted as a reliable source of information for escalated queries.
  • Monitored numerous employee activities and assigned tasks to cover demand.
  • Delivered high-quality training for new team members.
  • Recommended course of action to combat organizational challenges.
  • Drew on real-life experience to assist with major organizational improvement.

Medic

Acc Medlink
Punta Gorda, FL
09.2016 - 06.2017
  • Performed emergency invasive intervention before delivering the patient to acute care facilities.
  • Helped physicians begin immediate treatment by quickly conveying important vital statistics and treatments administered.
  • Administered oral and injectable drugs, and initiated IV lines to treat patient conditions.
  • Completed critical treatments, diagnostic assessments, and monitoring during ambulance transports.
  • Optimized treatments based on medications taken or pre-existing conditions noted.
  • Listened to the patient's request and specifications, and made suggestions to appropriately fulfill needs.
  • Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents, and promote a professional workspace.
  • Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in the organization and employees.
  • Sanitized high-touch surfaces to protect personnel and patients from viruses and germs.
  • Delivered fast, friendly service to handle questions and service complaints.

Surveillance Officer

Harrah's Cherokee Casino Resort
Murphy, NC
05.2015 - 09.2016
  • Retained audio and video evidence for violations of business policies or criminal activities.
  • Partnered with the property department on highly sensitive investigations to facilitate probes into alleged illegal activities.
  • Documented and reported suspicious behavior, notifying supervisors with details.
  • Used audio and video equipment and one-way mirrors to covertly observe casino activities.
  • Reviewed surveillance videos to identify suspicious behavior or identify individuals.
  • Oversaw casino operations and patron activities, monitoring for cheating or theft.
  • Monitored activities and enforced adherence to state gaming regulations.
  • Supported security team in identifying and apprehending suspicious characters.
  • Gathered evidence of behavior through casino floor observations, and surveillance activities.

Assistant Manager

Murphy USA
Blue Ridge, GA
11.2014 - 05.2015
  • Delegated task to appropriate staff members for optimum productivity.
  • Supported company policy development and procedural modifications.
  • Reduced corporate costs to address shrinkage, employee turnover and vendor pricing.
  • Provided performance and motivational feedback to employees.
  • Monitored and documented team success through regular performance evaluations.
  • Adjusted to multiple demands and shifting priorities in fast-paced work environment.
  • Handled escalating problems to improve customer relations, maintain brand loyalty, and recapture lost revenue opportunities.
  • Promoted products with deliberate planning and merchandise management.
  • Optimized inventory for maximum revenue generation.

Department Manager

Walmart
Blue Ridge, GA
02.2014 - 11.2014
  • Developed department policies, procedures and strategic goals in collaboration with senior management.
  • Coordinated employee scheduling to adequately cover shifts.
  • Maintained sales floor presence, greeted customers, answered questions and assisted with purchases.
  • Evaluated processes to identify and resolve issues, and maintain strict quality controls.
  • Organized workflow, delegated tasks and monitored performance to achieve goals.
  • Motivated team performance with hands-on leadership style.
  • Monitored inventory levels and maintained accurate stock records.

Education

EMT-Intermediate - Emergency Medicine

Tri-county Community College
Murphy, NC
05-2016

Skills

  • Performance monitoring
  • Safety oversight
  • Marketing
  • Risk management
  • Warehouse operations
  • Technology
  • Staff supervision
  • Inventory coordination
  • Workflow optimization
  • Scheduling coordination
  • Budget administration
  • Productivity management
  • Cycle counting
  • Team Training
  • Management
  • Delegation
  • Budgeting and cost control strategies
  • Operational planning
  • Customer relationship development
  • Project planning
  • Customer relationship management
  • Incident reporting
  • Task delegation
  • Cost control
  • Employee engagement
  • Root-cause analysis
  • Employee development
  • Customer relations
  • Quality assurance
  • Operations management

Timeline

Overnight Operations Supervisor

Lowe's
02.2023 - Current

General Manager

Alan's Jewelry and Pawn
10.2021 - 02.2023

Assistant Manager

Walmart
09.2017 - 10.2021

Supervisor

Walmart
06.2017 - 09.2017

Medic

Acc Medlink
09.2016 - 06.2017

Surveillance Officer

Harrah's Cherokee Casino Resort
05.2015 - 09.2016

Assistant Manager

Murphy USA
11.2014 - 05.2015

Department Manager

Walmart
02.2014 - 11.2014

EMT-Intermediate - Emergency Medicine

Tri-county Community College

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Cory Seibert