Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cory Walker

Kapaa

Summary

Dynamic Senior Project Manager at BestMark with a proven track record in project strategy development and client relationship management. Spearheaded innovative solutions that enhanced productivity and client satisfaction, successfully recovering at-risk projects. Proficient in overseeing concurrent projects while fostering a culture of creativity and effective communication among cross-functional teams.

Overview

21
21
years of professional experience

Work History

Senior Project Manager

BestMark
09.2004 - Current
  • Maintained schedules to meet key milestones at every project phase.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
  • Mentored junior project managers and team members to enhance their skills and career growth.
  • Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
  • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
  • Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
  • Communicated project plans and progress to key stakeholders and project contributors.
  • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
  • Developed and maintained project budgets to control costs and meet organizational and project goals.
  • Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
  • Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
  • Monitored project progress, identified risks and implemented corrective measures to acquire success.
  • Partnered with project team members to identify and quickly address problems.
  • Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
  • Optimized resource allocation by closely monitoring project progress and adjusting team assignments as needed.
  • Championed innovative approaches when faced with complex problems or opportunities requiring non-traditional thinking.
  • Spearheaded process improvement initiatives that resulted in increased productivity and streamlined workflows across departments.
  • Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
  • Cultivated culture of innovation within project teams, encouraging exploration of new ideas and approaches to problem-solving.
  • Enhanced client satisfaction and loyalty by delivering projects that consistently exceeded expectations in terms of quality, timeline, and budget.
  • Successfully recovered projects at risk of failure, implementing turnaround strategies that restored client confidence and secured project objectives.
  • Pioneered use of data analytics in project management, enabling more informed decision-making and strategic planning.
  • Streamlined project delivery timelines by implementing agile methodologies, significantly enhancing team productivity and client satisfaction.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Education

High School Diploma -

Jefferson Senior High
Bloomington, MN
05-1995

Skills

  • Project strategy development
  • Analytical problem-solving
  • Self-driven initiative
  • Client relationship management
  • Project deadline oversight
  • Project planning expertise
  • Proficient in overseeing concurrent projects
  • Analytical problem-solving
  • Effective multitasking
  • Effective time management
  • Conceptual creativity
  • Client engagement strategies

Accomplishments

    In the last 20+ years working for one of the top mystery shopping companies in the US, I have been responsible for the completion of projects for many of the biggest companies in the country. I have delivered almost 800K mystery shops to our clients, meeting impossible deadlines on a monthly basis. I built a unique project tracking system that has allowed us to be successful month after month for more than 2 decades. I have rescued more projects that I can remember. I currently handle projects on two different platforms and I am the only project manager who works in both systems.

Timeline

Senior Project Manager

BestMark
09.2004 - Current

High School Diploma -

Jefferson Senior High

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