Summary
Overview
Timeline
Skills
Work History
Education
BusinessAnalyst
Cory Mikesell

Cory Mikesell

Boise,ID

Summary

Competent, efficient, and motivated individual seeking to secure employment and further my experiences in the world; to use my past employment experiences, organizational, and intellectual talents for the betterment of myself and of a workplace.

Overview

4
4
years of professional experience

Timeline

Associate

AMZL Logistics
09.2021 - Current

Customer Service Representative

Jacksons
06.2018 - 10.2021

Kitchen Assistant

Brookdale
03.2018 - 06.2018

Crew Member

Carl's Jr
03.2018 - 06.2018

High School Diploma -

Borah Senior High School

Skills

  • New hire training
  • Customer service orientation
  • Computer competencies
  • Performance improvement
  • Self-Motivated
  • Cultural Awareness

Work History

Associate

AMZL Logistics
Boise, ID
09.2021 - Current
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Worked safely around moving machinery.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Consistently lifted materials weighing as much as 50 pounds.

Customer Service Representative

Jacksons
Ontario, OR
06.2018 - 10.2021
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Learned duties for various positions and provided backup at key times.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Kitchen Assistant

Brookdale
Grant's Pass, OR
03.2018 - 06.2018
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Adhered to company quality constraints and industry best practices for guest satisfaction.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Assisted servers by providing glassware and utensils to guests.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Distributed food during busy peak periods to drive customer satisfaction.

Crew Member

Carl's Jr
Grant's Pass, OR
03.2018 - 06.2018
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Supported great dining and meal experiences for guests.

Education

High School Diploma -

Borah Senior High School
Boise
06.2009

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Cory Mikesell