Coryn Rodriguez
Greencastle,IN
Summary
Detail-oriented individual with communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Reliable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Server
El Cantarito
05.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Served tables with 16+ customers at one time
- Efficiently identified customers' age before serving alcohol
Restaurant Hostess
El Cantarito
05.2024 - Current
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Checked in with servers to confirm preparedness before seating customers.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Retail Worker
Joanns Fabric and Crafts
06.2023 - 05.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers join reward programs.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Restaurant Hostess
Bartlett's Fish Camp
05.2022 - 09.2022
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Completed daily side work and opening and closing duties without fail.
Server
Valpo Velvet Ice Cream
08.2021 - 01.2022
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
Some College (No Degree) - English Writing
DePauw University
Greencastle, IN 08.2022 - 05.2026
Skills
- Strong Work Ethic
- Guest Engagement
- Supply Restocking
- Multitasking
- Team Leadership
- Problem-Solving
- Excellent Communication
- Transactions and Cash Handling
- Active Listening
Languages
English
Native or Bilingual
Spanish
Professional Working
French
Elementary
Timeline
Server
El Cantarito
05.2024 - Current
Restaurant Hostess
El Cantarito
05.2024 - Current
Retail Worker
Joanns Fabric and Crafts
06.2023 - 05.2024
Some College (No Degree) - English Writing
DePauw University
08.2022 - 05.2026
Restaurant Hostess
Bartlett's Fish Camp
05.2022 - 09.2022
Server
Valpo Velvet Ice Cream
08.2021 - 01.2022
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