Office Suite
Corynne Davis
Glen Allen,VA
Summary
Detail-oriented and driven Executive Administrative Assistant with expertise in problem-solving and managing daily office functions. Uniquely qualified to handle VIP visitors and guests. Proficient in MS Office Suite and office communications equipment operations.
Overview
10
10
years of professional experience
Work History
Food and Beverage Director
Richmond Country Club
04.2022 - Current
- Deliver in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Work with qualified chef to diversify menu with new offerings.
- Identify team weak points and implement corrective actions to resolve concerns.
- Implement effective inventory control systems to reduce alcohol, beer, and wine waste
- Monitor and adjust pricing, discounts and promotions to maximize profitability
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Leave Case Manager
Aflac
12.2021 - 03.2023
- Assisted client employees with various Leave of Absence processes, FMLA, company leaves, and state leaves
- Reviewed and analyzed medical certifications and documentations pertaining to leaves
- Answered calls, text messages, portal messages, and emails in a timely fashion
- Determined and assigned leave statuses under the FMLA and state regulations
- Met all monthly goals regarding to cases such initial decisions, callback requests, and sending decision notices according
- Initiated new cases for bonding, care of a family member, and employee own illness
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Team Lead/Bartender
The Greene Turtle
03.2017 - 11.2021
- Assist with restaurant staff schedule
- Conduct daily pre-shift meetings with staff
- Count liquor inventory
- Lead opening and closing duties, including collecting and processing all checkouts
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Administrative Assistant
Structural Preservation Systems
03.2019 - 01.2021
- Supervised receptionist area, including greeting visitors and responding to telephone and in- person requests for information
- Secured information within Salesforce Database
- Assisted with processing expense reports
- Booked and updated any travel arrangements for field employees including flights and hotels
- Ensured all files were updated, maintained, and organized
- Set up all new jobs in software
- Maintained office supplies by checking stock as well as ordered supplies
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Executive Administrative Assistant
Maxim Healthcare Services
08.2014 - 05.2017
- Made travel arrangements for executive team as well as maintained any changes through Concur
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Maintained leave, payroll, personnel and clerical records and reports.
Education
Associate of Applied Science - Nursing
J Sargeant Reynolds Community College
Richmond, VAHigh School Diploma -
Long Reach High School
Columbia, MD06.2010
Skills
- Time management
- Problem solving
- High quality customer service
- Active Listener
- Knowledgeable with Microsoft Office
- Hardworking and reliable
- Positive Attitude
- Effective team player
- Invoice Processing
- Clerical Support
- Office Management
Software
Timeline
Food and Beverage Director
Richmond Country Club
04.2022 - Current
Leave Case Manager
Aflac
12.2021 - 03.2023
Administrative Assistant
Structural Preservation Systems
03.2019 - 01.2021
Team Lead/Bartender
The Greene Turtle
03.2017 - 11.2021
Executive Administrative Assistant
Maxim Healthcare Services
08.2014 - 05.2017
Associate of Applied Science - Nursing
J Sargeant Reynolds Community College
High School Diploma -
Long Reach High School
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