Summary
Overview
Work History
Education
Skills
Timeline
CoSaundra Owens

CoSaundra Owens

Kernersville,NC

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

11
11
years of professional experience

Work History

Homeschool Administrator

Owens Academy Of Winston Salem
08.2019 - Current
  • Adapted teaching methods and instructional materials to meet students' varying needs and interests.
  • Researched and chose appropriate curriculum to meet children's abilities and grade levels.
  • Organized hands-on instructional activities to supplement textbook instruction to engage and motivate student.
  • Adapted teaching methods and lesson plans to changing student needs.
  • Shifted between formal and informal methods of teaching to keep student engaged.

Tax Preparer and Office Manager

Jan's Tax Service
01.2012 - Current
  • Managed over 4k client tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Assessed client tax situations to determine best filing options.
  • Offered clients recommendations to reduce tax liabilities.

Front of House Supervisor

HoneyBaked Ham
10.2017 - 01.2019
  • Performed cash handling activities and secured nightly bank deposits.
  • Managed day-to-day FOH operations of a multi-million establishment, to drive quality, standards, and meet customer expectations.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.

Owner/Operator

DivaLicious Plus
02.2012 - 03.2014
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Education

Master's Business - Management

Strayer University, Greensboro, NC
10.2017

Bachelor of Interdisciplinary Studies - Sociology

Winston-Salem State University, Winston Salem, NC
05.2014

Skills

  • Credit Card Transaction Processing
  • Operational Improvements
  • Business Needs Identification
  • Office Supplies and Inventory
  • Typing and 10-Key Entry
  • Data Collection

Timeline

Homeschool Administrator - Owens Academy Of Winston Salem
08.2019 - Current
Front of House Supervisor - HoneyBaked Ham
10.2017 - 01.2019
Owner/Operator - DivaLicious Plus
02.2012 - 03.2014
Tax Preparer and Office Manager - Jan's Tax Service
01.2012 - Current
Strayer University - Master's Business, Management
Winston-Salem State University - Bachelor of Interdisciplinary Studies, Sociology

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CoSaundra Owens