Seasoned Research Program Coordinator and Certified Medical Assistant with a proven track record at MUSC and Cooperative Health. Expert in managing research projects and patient care with exceptional attention to detail and strong leadership abilities. Demonstrated success in improving project outcomes and mentoring teams, showcasing adaptability and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Research Program Coordinator
MUSC
09.2022 - Current
Responsible for day-to-day management and oversight of a research project, ensuring its smooth operation by coordinating all aspects of the study, including participant recruitment, data collection, data management, compliance with regulations, and reporting progress to the Principal Investigator (PI), all while adhering to the research protocol and ethical guidelines.
Maintain accurate and up-to-date subject information
Ensured compliance with ethical standards when conducting human subject studies.
Screened patients to determine study eligibility criteria, reviewed patient medical information and interviewed subjects.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Certified Medical Assistant
Midlands Medical Wellness Center LLC
05.2008 - Current
Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
Processed payments from patients accurately using cash registers or computerized systems.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Maintained patient confidentiality in accordance with HIPAA regulations.
Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Completed basic physical assessments of clinic patients to provide optimal care.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Clinical Coordinator, All of Us Research Program
Cooperative Health
05.2018 - 09.2022
Responsible for day-to-day management and oversight of a research project, ensuring its smooth operation by coordinating all aspects of the study, including participant recruitment, data collection, data management, compliance with regulations, and reporting progress to the Principal Investigator (PI), all while adhering to the research protocol and ethical guidelines.
Identified areas requiring improvement or modification based on changes in industry standards or trends.
Collaborated with other departments to coordinate patient care services.
Provided guidance and support to team members regarding clinical best practices.
Participated in the recruitment process for new employees by conducting interviews and making hiring decisions.
Developed and implemented clinical protocols, policies, and procedures.
Supervised clinical staff, providing training and performance evaluations to enhance team efficiency.
Oversaw inventory management of clinical supplies and equipment to ensure availability and operational readiness.
Certified Medical Assistant/Phlebotomist
Cooperative Health, Waverly Women’s Healthcare
09.2009 - 05.2018
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Ordered medical supplies from approved vendors based on predetermined budget parameters.
Collected urine samples from patients for drug screens or pregnancy tests when necessary.
Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
Prepared specimens for laboratory testing and performed routine laboratory tests.
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Assisted with scheduling patient appointments and follow-up visits.
Maintained patient confidentiality in accordance with HIPAA regulations.
Education
Bachelor of Science Degree - Public Health
Southern New Hampshire University
Manchester, NH
05.2022
Phlebotomy Certificate -
Midlands Technical College
04.2015
Associate of Arts Degree - Business Administration
American Intercontinental University (AIU)
05.2008
Medical Assisting Certificate -
Midlands Technical College
12.1998
Skills
CMA
Phlebotomist
Multitasker
Adaptable and flexible
Strong attention to detail
Strong leadership skills
Strong problem-solving skills
References
Available upon request.
Leadership Experience
Member, Eastern Star Sorority, Participates in community activities, charitable events, and fundraisers to serve community members.
Former Vice President, American Association of Medical Assistants (AAMA), Columbia chapter, Provided students with information about the AAMA and resources to help them further their educational goals.
Timeline
Research Program Coordinator
MUSC
09.2022 - Current
Clinical Coordinator, All of Us Research Program
Cooperative Health
05.2018 - 09.2022
Certified Medical Assistant/Phlebotomist
Cooperative Health, Waverly Women’s Healthcare
09.2009 - 05.2018
Certified Medical Assistant
Midlands Medical Wellness Center LLC
05.2008 - Current
Bachelor of Science Degree - Public Health
Southern New Hampshire University
Phlebotomy Certificate -
Midlands Technical College
Associate of Arts Degree - Business Administration