COSMOS UZOUARU
Atlanta,GA
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
2
2
years of professional experience
Work History
Dispatcher Office Assistant
TA Services
05.2022 - 07.2023
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Advised regarding delays and special circumstances.
- Closely monitored dispatch board to triage and prioritize over [Number] daily calls.
- Completed daily logs for management review.
- Increased customer service success rates by quickly resolving issues.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Served as corporate liaison for finance, IT and marketing departments.
City Planner
Talladega City Council
06.2021 - 04.2022
- Prepared and presented statistical and technical data.
- Conducted research and surveys, analyzed data and compiled reports according to local, state and federal guidelines.
- Prioritized workloads and managed work time to keep projects moving according to timelines.
- Formulated plans for urban development and redevelopment.
- Maintained and applied knowledge of local and state government codes and requirements regarding land use.
- Responded to public inquiries and complaints.
Education
Bachelor of Arts - Business Management And Administration
Talladega College
Talladega, AL05.2022
Skills
- Document Scanning
- Dispatch Procedures
- Clerical Support
- Workflow Processes
- Trucking Dispatching
- Data Communications
- Dispatcher Monitoring
- PowerPoint Presentations
- Roadside Assistance
- Paperwork Submission
- Dispatch Planning
- Job Analysis
- Customer Experience
- Organizational Systems
- Maintenance Requirements
- Client Satisfaction
- Driver Coordination
- Document Organization
- Driver Assistance
- Business Correspondence
- Office Meetings
- Project Management
- Critical Thinking
- Spatial Decision Support Systems
- Active Listening
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] through effectively helping with [Task].
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
soccer
played college sport
Languages
English
Full Professional
French
Full Professional
Spanish
Professional Working
Timeline
Dispatcher Office Assistant
TA Services
05.2022 - 07.2023
City Planner
Talladega City Council
06.2021 - 04.2022
Bachelor of Arts - Business Management And Administration
Talladega College
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