Costantino Dalbis

Responsible for all inside walk in and phone sales , outside sales, identification of Parts , inventory control, buyouts, cash, shipping and receiving and delivery when needed . I have 30 years experience with inside sales. I’m very attentive to all customer needs phone related or walk-in. I’m very friendly and outgoing on the counter very supportive of other people if needed with other customers walking in or on phone waiting for service I pride myself and taking care of the customer the best I can with a smile and a good attitude

• Identified opportunities for process improvement initiatives within the branch.
• Planned work schedules to maintain adequate staffing levels.
• Conducted regular performance reviews for all employees in the branch.
• Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.

My responsibilities at Fleetpride were the same as my current job at American moving Parts much smaller scale now . I worked for Fleetpride for 20 years

• Identified opportunities for process improvement initiatives within the branch.
• Verified cash by balancing cash drawers and maintaining cash count records.
• Planned work schedules to maintain adequate staffing levels.
• Conducted regular performance reviews for all employees in the branch.
• Designed sales and service strategies to improve revenue and retention.
• Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
• Provided feedback on employee performance evaluations conducted by supervisors.
• Resolved escalated customer complaints in a timely manner.
• Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
• Established and built customer relationships through targeted outreach and initiatives.
• Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
• Managed and inspired team members to perform to full potential, driving branch profitability.
• Managed staff scheduling, hiring and training processes.
• Disciplined employees to encourage compliance with company policies and procedures.
• Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
• Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
• Supported outside sales force in servicing and obtaining new business.