Hi, I’m
Coty (CT) Armendariz
Sales Associate
El Paso,TX
Summary
Dynamic sales professional with proven expertise in customer engagement and sales growth, honed at Victoria's Secret & PINK and Sephora. Excels in teamwork, problem-solving, and exceptional customer service, driving repeat business and surpassing sales targets. Skilled in cash register operation and sales promotions, consistently enhancing customer satisfaction and loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Associate position. Ready to help team achieve company goals.
Skills
- Teamwork and Collaboration
- Time Management
- Multi-tasking strength
- Problem-Solving
- Exceptional customer service
- Sales and Promotions
- Cash Register Operation
- Store Opening and Closing
- Cleaning techniques
- Sales Training
- Shipment Processing
- Reliable and Responsible
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Spanish
Bilingual or Proficient (C2)
Overview
3
years of professional experience
Work History
Victoria's Secret & PINK
Sales Associate
09.2021 - 08.2024
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
Sephora
Beauty Advisor
11.2023 - 02.2024
Job overview
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Followed up with customers to increase satisfaction with purchases and services.
- Provided makeup application services, elevating customer satisfaction and boosting repeat business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Gallup High SchoolGallup, NM
High School Diploma
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteHybridRemoteImportant To Me
Flexible work hoursWork-life balanceCareer advancementPersonal development programsPaid time off401k matchHealthcare benefitsTeam Building / Company RetreatsWork from home optionPaid sick leaveAdditional Information
References:
* Victoria Secret Hiring Manager, Kapolei, HI: Jackie: (808)-393-1377
*Victoria Secret Supervisor, Kapolei, HI: Sierra: (808)-387-0481
* Victoria Secret Store Manager, Windward, HI: Jackie: (808)-426-3821
* Victoria Secret Supervisor, Kapolei, HI: Jo: (808)-377-0941
Timeline
Beauty Advisor
Sephora
11.2023 - 02.2024
Sales Associate
Victoria's Secret & PINK
09.2021 - 08.2024
Gallup High School
High School Diploma
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