Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Coty Duran

Lehi

Summary

Warehouse operations professional ready to lead and inspire teams for optimal performance. Skilled in inventory management and order fulfillment with focus on efficiency and accuracy. Known for fostering team collaboration and adapting to dynamic work environments, leveraging problem-solving and communication skills to drive results. With over 20 years experience guiding operations from Depot and warehouse management.

Overview

28
28
years of professional experience

Work History

Material Handler Team Lead

Candyco
08.2022 - Current
  • Maintained a clean, organized work environment, promoting employee satisfaction and operational efficiency.
  • Streamlined communication channels within the team, enabling quick resolution of issues and facilitating a more cohesive work environment.
  • Increased accuracy of inventory counts through thorough audits, resulting in reduced discrepancies and improved stock control.
  • Boosted team productivity by delegating tasks
  • Coordinate drivers loads and provided clear communication to deliver freight to designated locations/buildings.
  • effectively and providing clear communication on expectations.
  • Addressed operational challenges proactively, developing targeted solutions that minimized disruptions in service.
  • Contributed to a positive workplace culture by fostering teamwork, communication, and mutual respect among team members.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Assigned tasks to team members to complete within designated time frames.
  • Enforced team adherence to safety regulations and protocols.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Trained new team members on proper and safe use of tools and equipment.
  • Identified opportunities for process improvements, contributing to increased operational efficiency.

Gig Driver

DoorDash
01.2020 - 08.2022
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Basketball Referee

Eagle Mountain City
10.2020 - 03.2021
  • Ensured player safety by closely monitoring on-court actions and addressing any violations promptly.
  • Contributed to a positive game environment by maintaining a professional demeanor and interacting respectfully with players, coaches, and spectators.
  • Improved game fairness by accurately enforcing basketball rules and regulations.
  • Expanded knowledge of official rules by participating in ongoing training sessions and workshops.
  • Handled high-stress situations using superior calming techniques with basketball fans.
  • Called game violations with confidence and integrity while officiating 6 basketball games.
  • Facilitated smooth gameplay by efficiently resolving disputes among players and coaches.
  • Enforced rule expectations with pre-game conversations with teams.

Store Manager

Djb Gas Service
01.2019 - 04.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Supervised guests at front counter, answering questions regarding products.

Depot Manager

NuCo2
07.2013 - 03.2018
  • Ensured compliance with company policies, safety regulations, and industry best practices.
  • Tracked and reported both individual and department productivity, quality and staffing levels and reported progress and concerns.
  • Coached, developed and trained current team members to reach business metrics.
  • Analyzed operational data to identify areas for improvement and implement necessary changes.
  • Managed logistics processes, including shipment scheduling, route optimization, and transportation coordination for maximum efficiency.
  • Implemented preventative maintenance schedules to minimize downtime caused by equipment failures or breakdowns in the depot.
  • Conducted regular staff meetings to provide updates, share information, gather feedback, and promote effective communication among team members.
  • Led a team of employees to achieve depot objectives in line with company goals and values.
  • Established clear expectations for personnel performance by setting achievable targets aligned with organizational objectives.
  • Maintained accurate records of inventory levels, shipments, deliveries, and other essential documentation for the depot's operation.
  • Developed strong relationships with suppliers to negotiate favorable pricing and delivery terms for the depot.
  • Improved energy efficiency at the depot by implementing cost-saving measures such as lighting upgrades or equipment optimizations.
  • Facilitated smooth transition during periods of change or restructuring within the organization or departmental structure at the depot level.
  • Increased overall depot performance by analyzing key metrics and implementing targeted improvement strategies.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained all depot licensing and depot equipment to ensure all the depots licensing and paperwork was up to date to company and government standards.
  • Dispatched drivers to out of gas calls all hours of the day 24-7.
  • Maintained relationships with large clientele (Like McDonald's and Lagoon), Going above and beyond what the company expected to make sure customers were satasfied.


Warehouse Manager

Bevco2
09.2007 - 07.2013
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Ran dispatch to fulfill on time delivery and address emergency call situations.
  • Took Emergency calls for co2 systems that were out of co2
  • Trouble shoot customer co2 systems over the phone to help and address out of co2 calls.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Improved efficiency and accuracy in order picking and packing processes, using technology to guide and verify worker activities.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Organized records of vehicles, schedules and completed orders.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Conducted research to address shipping errors and packaging mistakes.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Developed and maintained knowledgeable and productive team of employees.

Warehouse Manager

ATS Industrial Supply
10.1997 - 07.2007
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
  • Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.

Education

Lehi High School
Lehi, UT

Skills

  • Warehouse safety

  • Workplace cleanliness

  • Shipping and receiving

  • Stock organization

  • Maintenance

  • Material handling equipment

  • Recruitment and hiring

  • Conflict resolution

  • Positive attitude

  • Teamwork

  • Hand and power tools

  • Time management

  • Reliability

Accomplishments

  • Earned certification to hydro test high pressurized compressed gas cylinders for transportation.
  • Earned certification to repair Hougen magnetic drill presses.
  • Went to St Louis and took the Budwiser training course on installation of beer systems in bars and restaurants.

Interests


  • I enjoy watching the NBA and college basketball
  • I enjoy sports card collecting
  • I like looking at the stars and learning about constellations
  • University of Utah football fan

Timeline

Material Handler Team Lead

Candyco
08.2022 - Current

Basketball Referee

Eagle Mountain City
10.2020 - 03.2021

Gig Driver

DoorDash
01.2020 - 08.2022

Store Manager

Djb Gas Service
01.2019 - 04.2019

Depot Manager

NuCo2
07.2013 - 03.2018

Warehouse Manager

Bevco2
09.2007 - 07.2013

Warehouse Manager

ATS Industrial Supply
10.1997 - 07.2007

Lehi High School

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