Dachota Thebo
Groton,CT
Summary
Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in fitness industry.
Diligent worker skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
Work History
Zumba Fitness Instructor
Workout World
Norwich, CT
02.2014 - 06.2014
- Choreographed class routines and paired with upbeat music selections.
- Established classes to effectively match skill and learning levels of all participants.
- Enhanced client experience by maintaining motivational and supportive culture.
- Managed group fitness classes of up to 30 members.
Sales Associate and Cashier
Sears
Waterford, CT
10.2013 - 06.2014
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Increased sales by offering advice on purchases and promoting additional products.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Zumba Fitness Instructor
Body Karma Studio
Clinton, CT
10.2013 - 06.2014
- Choreographed class routines and paired with upbeat music selections.
- Instructed clients of all skill levels on technique and proper form.
- Maintained accurate records of attendance to facilitate efficient billing and payment processing.
- Enhanced client experience by maintaining motivational and supportive culture.
- Provided guidance and inspiration to class members and recommended additional fitness resources.
Owner
Mama Gone Strong
Kingsland, United States
07.2014 - 05.2023
- Managed day-to-day business operations for over 20 clients.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Created and monitored promotional approaches to increase sales and profit levels.
- Maintained up-to-date administrative records to monitor operational conditions.
- Promoted business via social media to generate leads and maximize brand identity.
- Monitored proper execution and form of clients and adjusted positions to improve results and safety.
- Designed specific workout systems for individual clients based on performance ability.
- Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Group Fitness Instructor
Morale, Welfare, & Recreation
Kings Bay, GA
08.2018 - 08.2022
- Managed group fitness classes of up to 40 members.
- Provided guidance and inspiration to class members and recommended additional fitness resources.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Enhanced client experience by maintaining motivational and supportive culture.
- Established classes to effectively match skill and learning levels of all participants.
- Created structured and innovative fitness programs to be executed in small to large group atmospheres.
Personal Training Manager/Group Fitness Instructor
Anytime Fitness
Callahan, FL
01.2015 - 12.2018
- Helped clients set and achieve health and wellness goals.
- Provided individual health coaching to help clients optimize personal choices.
- Lead group fitness students through dance fitness and cardio kickboxing classes.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
- Met or exceeded monthly revenue and training goals.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
Dance Fitness Instructor
Baila Dance Fitness
Kingsland, GA
12.2014 - 12.2016
- Created unique choreography for 3 classes per week.
- Cultivated positive relationships with participants by interacting with group during fitness classes of up to 20 participants.
- Encouraged participation and increased enjoyment with fun routines and music accompaniment.
- Helped students of different abilities levels boost health with skill-adjusted classes.
- Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
Administrative Assistant
Sofa Super Store
Charleston, SC
12.2003 - 08.2004
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Administrative Assistant
Nexfor Norbord
Joanna, SC
06.2003 - 08.2003
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Hostess and Waitress
Fatz Cafe
Greer, SC
10.2001 - 06.2003
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Checked identification for minimum age for sale of alcoholic beverages.
Education
Associate of Science - Funeral Services
Florida State College At Jacksonville
Jacksonville, FL 11.2022 - Current
Some College (No Degree) - Music Education
Charleston Southern University
Charleston, SCHigh School Diploma -
Blue Ridge High School
Greer, SC05.2003
Skills
- Business Leadership
- Finance and Accounting Oversight
- Originality and Creativity
- Business Growth and Retention
- Focus and Follow-Through
- Records Organization and Management
- Sales Promotion
- Program Optimization
- Cash Control
- Financial Transactions
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
Timeline
Associate of Science - Funeral Services
Florida State College At Jacksonville
11.2022 - Current
Group Fitness Instructor
Morale, Welfare, & Recreation
08.2018 - 08.2022
Personal Training Manager/Group Fitness Instructor
Anytime Fitness
01.2015 - 12.2018
Dance Fitness Instructor
Baila Dance Fitness
12.2014 - 12.2016
Owner
Mama Gone Strong
07.2014 - 05.2023
Zumba Fitness Instructor
Workout World
02.2014 - 06.2014
Sales Associate and Cashier
Sears
10.2013 - 06.2014
Zumba Fitness Instructor
Body Karma Studio
10.2013 - 06.2014
Administrative Assistant
Sofa Super Store
12.2003 - 08.2004
Administrative Assistant
Nexfor Norbord
06.2003 - 08.2003
Hostess and Waitress
Fatz Cafe
10.2001 - 06.2003
Some College (No Degree) - Music Education
Charleston Southern University
High School Diploma -
Blue Ridge High School
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