Count Erb
Gilbert,AZ
Summary
Hardworking employee with customer service, multitasking and time management abilities. Confident leader with a background in driving and materials movement.
Overview
16
16
years of professional experience
Work History
Owner Operator Courier
Counts Courier Service LLC
, AZ
03.2024 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Loaded and unloaded cargo from transit van.
- Communicated with customers to coordinate delivery times.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Verified accuracy of shipping documents such as manifests, bills of lading, invoices.
- Maintained delivery vehicle with regular upkeep and basic repairs.
- Used cell phones or tablets to upload time, delivery and shipment information into website or database.
Manage/Driver Supervisor
Fairview Trash
Fairview, TN
01.2021 - 02.2024
- Collected garbage from households and local businesses.
- Operated 8 yard and 10 yard rear loaders and big box trucks throughout each shift.
- Provided assistance to other drivers as needed during their shifts.
- Trained new drivers on safe truck operations and route fulfillment.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Edited and sent out routes to drivers every night for next day pickup
- Coordinated with dispatch to resolve any issues with customers to ensure each job was completed in a timely manner.
Leadec-GM Spring Hill Plant
Leadec
Spring Hill, TN
01.2016 - 01.2021
- 10k and 40k hydro blasting paint booths, ovens and carriers
- Working in a variety of settings including confined spaces and handling of hazardous waste materials.
- Providing janitorial and other cleaning services throughout the GM plant including COVID touch point cleaning
- Operating forklifts, cranes, sweeper scrubbers, and other heavy machinery
- Working closely with management to ensure GM's expectations are met.
HSS-Honor Heath
HSS
Phoenix, AZ
01.2014 - 01.2016
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Wrote and reviewed detailed reports regarding incidents that took place on the property
- Assisted hospital staff with emergency situations involving patients and/or visitors.
- Monitored surveillance cameras and responded to suspicious activity.
TeleTech
TeleTech
Phoenix, AZ
01.2013 - 01.2014
- Taking inbound customer service calls
- Extensive training in security clearance for the website.
AAA
AAA
Glendale, AZ
01.2008 - 01.2013
- Taking inbound customer service calls
- Enrolling new members
- Booking car rentals, hotels, airfare, sending out tour books and maps.
- Answered incoming calls from potential customers, provided product information and answered questions.
- Utilized a consultative sales approach to identify customer's wants and needs, then recommended products accordingly.
Education
BUSINESS MAJOR -
Maricopa Community Colleges
12.2007
HIGH SCHOOL DIPLOMA -
Cactus High School
12.2004
Skills
- Strong Leadership Abilities
- Route Planning Expertise
- Multitasking
- Organizational Skills
- Reliability
- Attention to Detail
- Problem-Solving Abilities
- Self Motivation
- Material Handling
References
UPON REQUEST
Timeline
Owner Operator Courier
Counts Courier Service LLC
03.2024 - Current
Manage/Driver Supervisor
Fairview Trash
01.2021 - 02.2024
Leadec-GM Spring Hill Plant
Leadec
01.2016 - 01.2021
HSS-Honor Heath
HSS
01.2014 - 01.2016
TeleTech
TeleTech
01.2013 - 01.2014
AAA
AAA
01.2008 - 01.2013
BUSINESS MAJOR -
Maricopa Community Colleges
HIGH SCHOOL DIPLOMA -
Cactus High School
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