Country Hicks

Managed daily office operations, ensuring efficient workflow and organization.

Trained new staff on office protocols and software applications.

Resolved customer inquiries promptly, maintaining high service standards.

Maintained confidentiality in handling sensitive information while performing administrative tasks.

Increased customer satisfaction by providing professional and courteous front desk support.

Developed and maintained filing systems for document retrieval and storage.

Coordinated communication between departments to support project timelines.

Assisted in inventory management, tracking supplies and restocking as needed.

Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Utilized office management software to record and track customer information.

Developed and scheduled engaging content across multiple social media platforms to enhance brand visibility.

Collaborated with team members to create targeted marketing campaigns that aligned with audience interests.

Analyzed social media metrics to assess campaign performance and identify areas for improvement.

Assisted in managing online community interactions, responding promptly to inquiries and feedback.

Conducted research on industry trends to inform content strategy and drive audience engagement.

Supported the execution of promotional events through social media outreach and coordination efforts.

Monitored competitor activity on social platforms to identify best practices and opportunities for differentiation.

Maintained up-to-date knowledge of social media tools and emerging platforms to enhance marketing strategies.

Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.

Increased brand visibility by crafting and implementing creative social media campaigns.

Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.