Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courage Igene

Administrator: Supervising Local And International Operations; Guests Pickup And Drop Off During Special Events.
Garland,TX

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings ten years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Bright Office Administrator with success in supporting staff by providing clerical expertise. Talented in handling and delivery of projects, packages and administering an excellent work ethic.


Successful at assisting staff with duties beyond those assigned and always willing to pitch in and help. High-energy empowerment with proven leadership, critical thinking and project management abilities gained during a ten year administrative career. Experienced in managing clerical requirements and delivering of supplies to partner client operations. Smoothly organize resources to keep teams efficient and achieve daily targets.

Overview

12
12
years of professional experience
6
6
years of post-secondary education

Work History

Administrator Coordinator

All Nations
Richardson, TX
07.2022 - Current
  • Supported office manager with proactive correspondence management, document coordination and customer relations.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated communications, financial processing, registration, record keeping and other administrative functions.
  • Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Managed over 50 customer calls per day

Counselor/Mentor/Life Coach

Joshua Generation Ministries
Garland, TX
03.2018 - 08.2022
  • Helped remove large number of teenagers and young adults from Dallas streets in order to curtail social vices.
  • Developed After School Extra curricular activities to keep them engaged and eliminate idleness.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Encouraged clients to set and achieve reasonable goals on weekly basis.
  • Facilitated group sessions and learning discussions to further objectives.
  • Connected clients with available resources to improve plan success.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Developed and maintained courteous and effective working relationships.
  • Productivity increased by 20%

Security Officer

Staffing Services
Dallas, TX
03.2012 - 04.2015
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Reported suspicious activities and persons to law enforcement.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints

Personal Assistant/Executive Chauffeur

Chauffer Services
Phoenix, AZ
07.2012 - 03.2015
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Used advanced software to prepare documents, reports and presentations.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Created expense reports, budgets and filing systems for management team.
  • Facilitated training and on boarding for incoming office staff.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Took notes and dictation at meetings.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Oversaw daily household activities for traveling clients.
  • Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services
  • Organized and attended meetings and compiled related documents and reports

Overseer, Pastoral Staff

The Wisdom Center
Fort Worth, TX
08.2008 - 07.2010
  • Provided spiritual and administrative leadership to church and managed daily operations.
  • Led programs such as worship, study, fellowship and service opportunities.
  • Provided spiritual care through visitation, counseling and prayer.
  • Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
  • Coordinated and spearheaded programs to increase church members' service throughout community.
  • Raised congregational awareness of needs and contributions of youth to church life and operations.
  • Worked with stewardship to promote responsible biblical stewardship.
  • Supervised associate pastors and staff leading education, youth, pastoral care and older adult ministry programs.
  • Verified completed projects met approved time, quality and cost estimates.
  • Wrote production reports to help senior leadership make accurate operational plans and decisions.
  • Planned project resources by assigning funds, materials and staff throughout lifecycle of projects.
  • Interacted with employees to demonstrate high standards and mitigate issues effectively

Education

Associate of Arts - Computer And Information Sciences

Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ
03.2002 - 04.2006

Associate of Arts - Political Science

University of Benin
Nigeria
07.1999 - 01.2001

Skills

Event Coordination

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Timeline

Administrator Coordinator

All Nations
07.2022 - Current

Counselor/Mentor/Life Coach

Joshua Generation Ministries
03.2018 - 08.2022

Personal Assistant/Executive Chauffeur

Chauffer Services
07.2012 - 03.2015

Security Officer

Staffing Services
03.2012 - 04.2015

Overseer, Pastoral Staff

The Wisdom Center
08.2008 - 07.2010

Associate of Arts - Computer And Information Sciences

Maricopa Community Colleges - Paradise Valley Community College
03.2002 - 04.2006

Associate of Arts - Political Science

University of Benin
07.1999 - 01.2001

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Courage IgeneAdministrator: Supervising Local And International Operations; Guests Pickup And Drop Off During Special Events.