Courtland Jackson
Saint Gabriel,LA
Summary
Compassionate Nursing Aide with experience at Acumen Fiscal Agency, skilled in delivering high-quality patient care and monitoring vital signs. Recognized for enhancing patient satisfaction through attentive support and effective communication. A reliable team player dedicated to promoting independence and dignity while ensuring safety and comfort in a healthcare setting.
Overview
10
10
years of professional experience
Work History
Nursing Aide
Acumen Fiscal Agency
03.2022 - 05.2025
- Assisted nurses with daily tasks, improving overall efficiency of the healthcare team.
- Facilitated patient mobility by assisting with transfers, ambulation, and positioning.
- Delivered high-quality personal care services such as bathing, grooming, toileting assistance, helping maintain patient dignity while promoting independence whenever possible.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Administered prescribed medications under the supervision of registered nurses, ensuring proper dosages and timely administration.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Supported patients'' nutritional needs by assisting with meal planning, preparation, and feeding as necessary.
- Enhanced patient comfort by providing attentive and compassionate care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained a clean and safe environment for patients, reducing the risk of infections.
Crew
McDonald's
04.2024 - 10.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Crew Member
McDonald's
02.2015 - 01.2016
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
High School Diploma -
East Iberville High School
Saint Gabriel, LASkills
- Bathing assistance
- Patient care
- Basic life support
- Vital signs monitoring
- Compassionate care
- Patient transfers
- Bedside manner
- Feeding assistance
- Reliable team player
- Direct patient care
- Dressing assistance
- Patient lifting
- Supporting personal needs
- Safety precautions
Languages
English
Full Professional
Timeline
Crew
McDonald's
04.2024 - 10.2024
Nursing Aide
Acumen Fiscal Agency
03.2022 - 05.2025
Crew Member
McDonald's
02.2015 - 01.2016
High School Diploma -
East Iberville High School
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