Summary
Overview
Work History
Education
Skills
Timeline
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Courtlin Ross

Post Falls,ID

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Swim Instructor

Kroc Center
08.2023 - Current
  • Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
  • Streamlined class organization by maintaining accurate records of student progress, attendance, and skill assessments.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Collaborated with other instructors to develop innovative teaching methods for improved student outcomes.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.

Lifeguard

Kroc Center
09.2022 - 10.2023
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Promoted water safety awareness with educational presentations to community groups.

Carousel Attendent

Coeur D' Alene Carousel Foundation
06.2021 - 09.2022
  • Enhanced customer satisfaction by providing efficient and courteous service.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
  • Handled cash transactions accurately, ensuring proper documentation for financial records.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.

Server

Crista Camps And Conferences
10.2019 - 03.2020
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

Acellus
Kansas City, MO (attended Online)
03.2023

Skills

  • Incident Reporting
  • Relationship Building
  • Customer Service
  • Certified Lifeguard
  • Issue Resolution
  • Flexible Schedule
  • Creative Thinking
  • Professionalism and Punctuality

Timeline

Swim Instructor

Kroc Center
08.2023 - Current

Lifeguard

Kroc Center
09.2022 - 10.2023

Carousel Attendent

Coeur D' Alene Carousel Foundation
06.2021 - 09.2022

Server

Crista Camps And Conferences
10.2019 - 03.2020

High School Diploma -

Acellus

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Courtlin Ross