Courtnay Myles
Houston
Summary
Reliable team player with strong organizational skills with the ability to handle multiple projects with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals. Organized, dependable and successful at managing multiple priorities with a positive attitude.
Overview
10
10
years of professional experience
Work History
PSE MAIL PROCESSING CLERK
United States Post Office
11.2023 - Current
- Used automated mail processing equipment to sort and collate mail.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Processed and organized incoming mail for distribution to appropriate departments.
- Maintained accurate records of incoming and outgoing mail for reliable reference.
- Checked parcels were securely sealed to eliminate losses.
- Labeled packages with clear, correct information to reduce mailing errors.
- Proved successful working within tight deadlines and a fast-paced environment.
Lead Vault Teller
Brinks Armored
02.2022 - 11.2023
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
- Properly processed deposits and payments for average of customers daily.
- Count and balance cash insuring each customer has correct amount and bag.
- Investigated staff out-of-balance conditions and instituted corrective procedures.
- Trained new hires on customer service policies and procedures.
- Counted, verified and handled bank deposits and armored car transactions.
Lead Driver
Amazon
02.2019 - 06.2021
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Coordinated dispatching of drivers to accomplish daily.
Patient Care Assistant
Ben Taub Hospital - Harris Health System
09.2017 - 05.2019
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Recognized and reported abnormalities or changes in patients' health status to doctor.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Gathered medical information, weight and height measurements and vital signs.
Patient Care Technician
MD Anderson Cancer Hospital
09.2015 - 11.2017
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Maintained clean and safe environment to promote patient safety and comfort.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Documented patient information and care activities in electronic health record.
Department Manager
Walmart
11.2013 - 03.2015
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and developed new employees for ease of transition into team.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
Education
Diploma - Medical Assistant
Everest Institute
Houston, TX06.2013
HS Diploma -
Sterling High School
Houston, TX08.2011
Skills
- Route Management
- Forklift Operation
- Assisting Dispatch
- Currency Counting
- Microsoft Excel
- Electronic Patient Medical Record
- Data Entry
- Healthcare Operations
- Vital Signs Monitoring
- Specimen Collection
- Blood Glucose Monitoring
- Patient Services
Timeline
PSE MAIL PROCESSING CLERK
United States Post Office
11.2023 - Current
Lead Vault Teller
Brinks Armored
02.2022 - 11.2023
Lead Driver
Amazon
02.2019 - 06.2021
Patient Care Assistant
Ben Taub Hospital - Harris Health System
09.2017 - 05.2019
Patient Care Technician
MD Anderson Cancer Hospital
09.2015 - 11.2017
Department Manager
Walmart
11.2013 - 03.2015
Diploma - Medical Assistant
Everest Institute
HS Diploma -
Sterling High School