Courtney Adams
Daytona Beach,FL
Summary
Versatile professional skilled in commercial cleaning and financial tracking. Maintains high cleanliness standards and effectively manages multiple accounts. Proficient in QuickBooks for expense tracking, supporting operational efficiency across diverse roles.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Commercial Cleaner
Electric Broom Janitorial
09.2014 - Current
- Maintained cleanliness and sanitation in commercial spaces using industry-standard equipment.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Demonstrated attention to detail while completing assigned cleaning duties.
- Managed inventory and organization of cleaning supplies across 9 accounts to ensure efficiency and readiness.
- Executed cleaning tasks according to established schedules for consistency.
- Adapted quickly to changing environments and task priorities.
- Conducted training for new staff on safety protocols and effective cleaning techniques to enhance team performance.
- Safeguarded building security by locking doors and setting alarms at the end of each shift.
- Documented and communicated damages and hazardous conditions to management for timely resolution.
Bookkeeper
KevCo
04.2021 - 01.2022
- Utilized QuickBooks for accurate expense tracking and timely financial report generation.
- Reconciled bank statements for over 15 clients.
- Supported audits by supplying essential documentation and financial data for thorough review.
- Coordinated with team members to efficiently resolve financial data discrepancies.
- Securely handled clients' sensitive tax-related information and personal documents.
- Filed and archived financial statements and accounting files.
- Worked with spreadsheets, cloud-based accounting software and bank account statements.
- Managed appointment scheduling to ensure efficient use of staff and client time.
- Processed incoming and outgoing mail.
Key Holder
Tuesday Morning
10.2018 - 03.2020
- Provided exceptional customer service, resolving issues efficiently to enhance customer satisfaction.
- Processed cash transactions at the register accurately to maintain balanced register and prevent discrepancies.
- Unboxed merchandise, followed seasonal display schedule, and stocked shelves per corporate inventory map to ensure optimal product availability.
- Participated in quarterly store inventory and monthly removal of out-of-date products to support inventory accuracy and product freshness.
Guest Service Manager
Cobb Theatres
11.2016 - 10.2018
- Resolved guest concerns and issues promptly to maintain high satisfaction levels.
- Coordinated with team members to ensure efficient operations during peak periods, serving 500-800 guests an hour.
- Promoted to Supervisor after 6 months of employment at the age of 17, then promoted to Guest Service Manager when I turned 18.
- Trained new team members on box office procedures, concession sales, and usher duties.
- Operated point-of-sale systems efficiently to process transactions and refunds accurately.
- Cross-trained in cafe operations to prepare food items and beverages. in the cafe to prepare food items and hot beverages.
- Developed a formula for accurate billing of party room packages, ensuring clear communication with guests.
Education
Associate of Science - Accounting
Eastern Florida State College
Cocoa, FL05-2027
Skills
- Housekeeping expertise
- Attention to detail
- Financial tracking
- QuickBooks proficiency
- Data entry
- Tax document preparation
Certification
- Financial Shenanigans- FunCPE 2024
- Overview of the Statement of Cash Flows- FunCPE 2022
- Executive Roadmap to Fraud Prevention- FunCPE 2022
Timeline
Bookkeeper
KevCo
04.2021 - 01.2022
Key Holder
Tuesday Morning
10.2018 - 03.2020
Guest Service Manager
Cobb Theatres
11.2016 - 10.2018
Commercial Cleaner
Electric Broom Janitorial
09.2014 - Current
Associate of Science - Accounting
Eastern Florida State College