Courtney A. Fallon
Leawood,KS
Summary
Diligent Project Manager with proven track record of managing complex projects from inception to completion. Successfully led cross-functional teams and implemented innovative solutions to meet project goals. Demonstrated expertise in project planning and risk management.
Overview
9
9
years of professional experience
Work History
Senior Project Manager
Oracle Corporation
09.2024 - Current
- Lead end-to-end healthcare client implementations across cross-functional teams of 50+
- Currently leading a Cerner Patient Accounting (CPA) pilot initiative involving the implementation of billing, charge capture, and downstream financial processes
- Own project execution from planning through go-live, ensuring alignment to scope, timeline, budget, and stakeholder expectations
- Act as primary liaison between clients, IT, operations, and revenue cycle stakeholders, ensuring accountability and timely execution
- Identify and mitigate project and revenue-impacting risks, including gaps in workflow validation, testing, and system configuration
- Deliver executive-level reporting and escalation management, influencing decisions and maintaining project momentum in high-ambiguity environments
Project Manager
Oracle Corporation
05.2022 - Current
- Planned and executed large-scale healthcare implementation projects, supporting client onboarding and system expansion
- Managed project financials, resource allocation, and engagement profitability, aligning delivery with business objectives
- Coordinated 40+ cross-functional resources across clinical, technical, and operational teams to drive implementation progress
- Supported revenue cycle workflow alignment, partnering with billing, registration, and charge teams during design, testing, and go-live readiness
- Led client-facing meetings, training coordination, and workflow discussions, ensuring adoption and operational readiness
- Drove risk, issue, and dependency management, proactively resolving blockers to protect timelines and revenue-impacting processes
Senior Consultant
Cerner Corporation
08.2019 - 05.2022
- Led design, configuration, and troubleshooting of Cerner solutions supporting core EMR infrastructure
- Established and led an in-person onboarding program for new associates within the solution team
- Facilitated client workshops to gather requirements and align system design with operational needs
- Identified process improvement opportunities and presented recommendations to senior leadership
- Prioritized project tasks based on milestones, timelines, and client priorities
- Provided reporting and forecast analysis to support data-driven decision-making
Consultant
Cerner Corporation
08.2017 - 08.2019
- Supported implementation and adoption of EMR solutions
- Provided on-site clinician support during transitions
- Collaborated with clients and leadership on solutions
- Assisted with system configuration and infrastructure build
Education
Bachelor of Science - Biology, Minor in Business
University of Missouri – Columbia
Skills
- Client Implementation & Onboarding
- End-to-End Project Delivery
- Scope & Change Management
- Timeline & Milestone Tracking
- Risk & Issue Management
- Cross-Functional Leadership
- Stakeholder Engagement & Alignment
- Executive Communication & Reporting
- Healthcare Systems Implementation
- Cerner Patient Accounting (CPA) Exposure
- Integration Testing & Validation
- Go-Live Readiness & Support
- Advanced understanding of Microsoft tools, PFM, PeopleSoft, PSRS, Workday, Power BI, etc
Key Accomplishments
Awarded Consulting Excellence Award (2018, 2020, 2024), Successfully managed and delivered multiple long-term, multi-million-dollar projects on schedule and within budget, Recognized for improving strained client relationships and strengthening team morale, Led and coordinated teams of 50+ resources across complex project environments
Timeline
Senior Project Manager
Oracle Corporation
09.2024 - Current
Project Manager
Oracle Corporation
05.2022 - Current
Senior Consultant
Cerner Corporation
08.2019 - 05.2022
Consultant
Cerner Corporation
08.2017 - 08.2019
Bachelor of Science - Biology, Minor in Business
University of Missouri – Columbia