Courtney Anderson
Chesapeake,Virginia
Summary
Committed customer service expert with experience serving a variety of customers. Detailed orientated who works well under pressure. Proven ability to provide excellent customer service in busy environments. Ability to adapt to customers needs and match them with the right solutions. Highly motivated recent graduate with a Bachelor's degree in Social Sciences. Dedicated to delivering high-quality work for clients through creative problem-solving and expert planning. Strengths in choosing environment-specific plants to promote sustainability.
Overview
12
12
years of professional experience
Work History
Nursey Worker
Classical Conversations of Chesapeake
08.2023 - Current
- Developed strong relationships with families through open communication channels and frequent updates on their child's wellbeing.
- Fostered inclusive environment where all children felt valued, accepted, and free to express themselves openly without judgment or ridicule from others.
- Implemented positive discipline techniques to guide children's behavior constructively.
- Maintained accurate records of each child's development, using this information to inform future teaching strategies.
Nursey Worker
Great Bridge Presbyterian Church
08.2023 - Current
- Developed strong relationships with families through open communication channels and frequent updates on their child's wellbeing.
- Implemented positive discipline techniques to guide children's behavior constructively.
- Improved nursery safety standards by conducting regular risk assessments and addressing potential hazards.
- Established nurturing environment with clear boundaries and routines, fostering children's social-emotional growth.
Doordash Driver
Doordash
11.2022 - 08.2023
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Waitress
AJ Gators
02.2018 - 07.2018
- I provided friendly customer service in person and on the phone, ran food, took orders, and handled monthly inventory and alcoholic beverages.
- Supported the needs of hundreds of people and attended to the specific needs of countless customers daily for a bar and grill restaurant with social relevancy and intentionality.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Sales Associate
Greenbrier pawn
10.2016 - 11.2017
- Friendly customer service. Proficient in counting money, de-escalating customer problems, selling jewelry, handling phone calls, and monthly inventory.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Food Truck
Thai Express
07.2016 - 11.2016
- Friendly customer service took orders, ran food, cleaned dishwasher, and cooked food.
- Greeted customers, answered menu questions, and responded to complaints.
- Increased customer satisfaction by providing efficient and friendly service in fast-paced food truck environment.
Hostess
Tupelo Honey
06.2016 - 11.2016
- Friendly customer service ran food and handled rushes promptly and caringly.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Personal Assistant
Carpets plus
03.2016 - 06.2016
- Inventoried, handled phone calls, scheduled client appointments, ran errands, and was proficient with computers.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Pharmacy Technician
Rite Aid
12.2015 - 06.2016
- I handled Pharmaceutical medication in a safe and timely manner, stocked and inventoried medication, and was customer service friendly in that I handled the register and checked out customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with dispensing, labeling, and packaging.
Cashier
Food lion
06.2015 - 11.2015
- Proficient in counting money, handling rushes in a timely and friendly manner, inventory, and restocking items.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions accurately.
Stocker
Source Interlink Companies
05.2013 - 05.2014
- Stocked magazines for different grocery stores throughout Virginia Beach.
- Unloaded, sorted, and stocked merchandise according to layout and product placement.
- Performed inventory control, such as counting and stocking merchandise.
Cashier
Rite Aid
04.2012 - 11.2015
- Proficient in counting money, participated in the regular, monthly inventory process, and handled customers in person and on phone in friendly manner.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions accurately.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Social Sciences
University of Maryland Global Campus
College Park, MD08.2024
Skills
- Proficient in Word, Excel, and Powerpoint
- Team Player
- Time Management
- Proactive
- Customer service
- Reliable
- Parent-Teacher Communication
- Classroom Organization
- Infant Care
- Age-Appropriate Activities
- Behavior Modeling
- Early Childhood Education
- Teamwork and Collaboration
Timeline
Nursey Worker
Classical Conversations of Chesapeake
08.2023 - Current
Nursey Worker
Great Bridge Presbyterian Church
08.2023 - Current
Doordash Driver
Doordash
11.2022 - 08.2023
Waitress
AJ Gators
02.2018 - 07.2018
Sales Associate
Greenbrier pawn
10.2016 - 11.2017
Food Truck
Thai Express
07.2016 - 11.2016
Hostess
Tupelo Honey
06.2016 - 11.2016
Personal Assistant
Carpets plus
03.2016 - 06.2016
Pharmacy Technician
Rite Aid
12.2015 - 06.2016
Cashier
Food lion
06.2015 - 11.2015
Stocker
Source Interlink Companies
05.2013 - 05.2014
Cashier
Rite Aid
04.2012 - 11.2015
Bachelor of Science - Social Sciences
University of Maryland Global Campus
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