Courtney Anderson
Woodstock
Summary
Detail-oriented professional with a strong aptitude for problem-solving and strategic planning. Enhances overall morale and productivity through effective policy development and staff management. Recognized for efficiency and reliability, consistently contributing to organizational goals while fostering a collaborative team environment. Extensive experience in front office operations, adept at navigating high-volume settings with composure and precision. Possesses exceptional communication skills, organizational prowess, and keen attention to detail, ensuring seamless daily operations through proficient scheduling, customer service, and administrative support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Woodstock Veterinary Hospital
05.2025 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided exceptional customer service by addressing client inquiries and concerns promptly.
- Coordinated communication between veterinary staff and clients for seamless information flow.
- Maintained accurate patient records using veterinary management software to enhance data integrity.
- Confirmed appointments, communicated with clients, and updated client records.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Dietary Aide
Wellstar Kennestone Hospital
04.2024 - Current
- Created healthy and therapeutic meal plans and menus for people with health conditions.
- Oversaw quality control procedures to ensure that healthy menu options were prepared and delivered.
- Provided in-depth information on various nutritional care options to maximize options and paths to better health.
- Educated clients about long-term health benefits of balanced diets and exercise programs.
- Assisted patients who needed assistance eating meals with patience and compassion.
Dietary Aide
Wellstar
02.2022 - 03.2024
- Assisted patients who needed assistance eating meals with patience and compassion.
- Served specific meals to patients with special dietary needs quickly and accurately.
- Used a commercial dishwasher to clean plates, cups, serving and eating utensils, and kitchen equipment.
- Assist in the preparation of food.
- Coordinated nutritional care with other members of the healthcare team and delegated diet management responsibilities.
- Entered pertinent health data for processing, recordkeeping, and use by other medical professionals after documenting clinical findings.
Furniture Sales Manager
Biglots
01.2020 - 01.2022
- Looked into furniture materials and made recommendations to clients based on their budget and preferences.
- Kept meticulous records of previous transactions and designs for budgeting and future reference.
- Showed new clients previous designs and purchases to help them with the creative process.
- Reviewed sales reports in order to identify and improve sales performance, assist with inventory management, and capitalize on new trends.
- Reduced inventory shrinkage, drive-off, and daily cash discrepancies by closely monitoring daily operations.
- Analyzed data on stock levels, customer sales, and other factors, identified trends, and presented findings to senior management to assist them in making effective operational decisions.
Sales Associate
Biglots
09.2018 - 01.2020
- Used upselling techniques and offered product and service consultations.
- Sold a variety of products by explaining their unique features and instructing customers on how to use them properly.
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions.
- Set up new merchandise with attractive displays and signage to encourage customer sales and move overstock items.
- Assisted customers in enrolling in loyalty programs and submitting paperwork.
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
Education
Some college (No degree) -
LaGrange College
LaGrange, GAHigh School - undefined
Troup County High School
Lagrange, GA01.2018
Ph
Skills
- Communications
- Excellent problem solver
- Organization
- Team management
- Relationship development
- Project organization
- Problem resolution
- Customer service
- Team building
- MS Office
Certification
- PT - Phlebotomy Technician
Timeline
Receptionist
Woodstock Veterinary Hospital
05.2025 - Current
Dietary Aide
Wellstar Kennestone Hospital
04.2024 - Current
Dietary Aide
Wellstar
02.2022 - 03.2024
Furniture Sales Manager
Biglots
01.2020 - 01.2022
Sales Associate
Biglots
09.2018 - 01.2020
High School - undefined
Troup County High School
Some college (No degree) -
LaGrange College
Ph