Courtney Anderson
Woodstock
Summary
Detail-oriented professional with a strong aptitude for problem-solving and strategic planning. Enhances overall morale and productivity through effective policy development and staff management. Recognized for efficiency and reliability, consistently contributing to organizational goals while fostering a collaborative team environment. Extensive experience in front office operations, adept at navigating high-volume settings with composure and precision. Possesses exceptional communication skills, organizational prowess, and keen attention to detail, ensuring seamless daily operations through proficient scheduling, customer service, and administrative support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Woodstock Veterinary Hospital
Woodstock, GA
05.2025 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided exceptional customer service by addressing client inquiries and concerns promptly.
- Coordinated communication between veterinary staff and clients for seamless information flow.
- Maintained accurate patient records using veterinary management software to enhance data integrity.
- Confirmed appointments, communicated with clients, and updated client records.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Dietary Aide
Wellstar Kennestone Hospital
Marietta, GA
04.2024 - Current
- Created healthy and therapeutic meal plans and menus for people with health conditions.
- Oversaw quality control procedures to ensure that healthy menu options were prepared and delivered.
- Provided in-depth information on various nutritional care options to maximize options and paths to better health.
- Educated clients about long-term health benefits of balanced diets and exercise programs.
- Assisted patients who needed assistance eating meals with patience and compassion.
Dietary Aide
Wellstar
LaGrange, GA
02.2022 - 03.2024
- Assisted patients who needed assistance eating meals with patience and compassion.
- Served specific meals to patients with special dietary needs quickly and accurately.
- Used a commercial dishwasher to clean plates, cups, serving and eating utensils, and kitchen equipment.
- Assist in the preparation of food.
- Coordinated nutritional care with other members of the healthcare team and delegated diet management responsibilities.
- Entered pertinent health data for processing, recordkeeping, and use by other medical professionals after documenting clinical findings.
Furniture Sales Manager
Biglots
LaGrange, Georgia
01.2020 - 01.2022
- Looked into furniture materials and made recommendations to clients based on their budget and preferences.
- Kept meticulous records of previous transactions and designs for budgeting and future reference.
- Showed new clients previous designs and purchases to help them with the creative process.
- Reviewed sales reports in order to identify and improve sales performance, assist with inventory management, and capitalize on new trends.
- Reduced inventory shrinkage, drive-off, and daily cash discrepancies by closely monitoring daily operations.
- Analyzed data on stock levels, customer sales, and other factors, identified trends, and presented findings to senior management to assist them in making effective operational decisions.
Sales Associate
Biglots
LaGrange, GA
09.2018 - 01.2020
- Used upselling techniques and offered product and service consultations.
- Sold a variety of products by explaining their unique features and instructing customers on how to use them properly.
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions.
- Set up new merchandise with attractive displays and signage to encourage customer sales and move overstock items.
- Assisted customers in enrolling in loyalty programs and submitting paperwork.
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
Education
Some college (No degree) -
LaGrange College
LaGrange, GAHigh School - undefined
Troup County High School
Lagrange, GA01.2018
Ph
Skills
- Communications
- Excellent problem solver
- Organization
- Team management
- Relationship development
- Project organization
- Problem resolution
- Customer service
- Team building
- MS Office
Certification
- PT - Phlebotomy Technician
Timeline
Receptionist
Woodstock Veterinary Hospital
05.2025 - Current
Dietary Aide
Wellstar Kennestone Hospital
04.2024 - Current
Dietary Aide
Wellstar
02.2022 - 03.2024
Furniture Sales Manager
Biglots
01.2020 - 01.2022
Sales Associate
Biglots
09.2018 - 01.2020
High School - undefined
Troup County High School
Some college (No degree) -
LaGrange College
Ph