Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Androski

Riverton,IL

Summary

Strong documentation skills and a firm grasp of compliance requirements. Organized with experience providing skilled care to diverse patient populations. Compassionate professional with great engagement skills. Prioritize tasks and maintains accurate documentation. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

License Practical Nurse

Springfield Clinic
06.2018 - Current
  • MOHA – Health Occupation – 4 years’ experience
  • Float – CMA – 18 months
  • Pulmonary – CMA 18 months
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
  • Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
  • Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
  • Comforted and counseled patients and families throughout care process.
  • Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
  • Educated patients and families on health promotion, disease prevention, and self-care management strategies.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Contributed to organizational success by participating in accreditation surveys, quality assurance programs, and ongoing staff education activities.
  • Improved patient satisfaction with empathetic communication and timely response to needs.

Bartender

Dockers Bar
09.2020 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Insurance Specialist

Small Business Growth Corporation
08.2017 - 04.2018
  • Insurance Clerk
  • Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
  • Processed eligibility and benefits verification and authorization requests.
  • Followed up on denials, late payments, extensions and other special circumstances.
  • Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
  • Communicated effectively with members of operations, finance, and clinical departments.
  • Acted as subject matter expert, answering internal and external questions and inquiries.
  • Researched and resolved routine and complex issues.

Education

Licensed Practical Nurse -

Capital Area School of Practical Nursing
Springfield, IL
12.2023

Certified Nursing Assistant -

Capital Area School of Practical Nursing
Springfield, IL
10.2023

Medical Assisting -

Midwest Technical Institute-Springfield
Springfield, IL
05.2018

EMT/General Studies -

North County Technical High School
Florissant, MO
05.2000

Skills

  • Obtain accurate vital signs
  • Administer vaccinations
  • Administer medications
  • Inventory
  • Patient education
  • Sterile procedures
  • Patient assessments
  • IV insertion and removal
  • Venipuncture/blood draws
  • NG tube insertion and removal
  • Urinary catheter insertion and removal
  • A1C fingerstick
  • Staple and suture removal
  • DOT and non-DOT urine drug screens
  • Rapid drug screens
  • Hair follicle drug screen
  • DOT and non-DOT breathe alcohol screens
  • Triage
  • Wound care
  • N95 fit testing
  • PFT’s
  • EKG’s
  • Case management
  • Obtaining and working with insurance companies for prior authorizations
  • Windows
  • Excel
  • Typing
  • Office machines
  • Multi-line phone systems
  • Various databases
  • Request insurance policies for new and existing loans
  • Review insurance policies for updated and proper coverage
  • Update and maintain database
  • Build database queries
  • Convert existing database into new database

Strong multitasking

Customer Service

Liquor, beer, and wine knowledge

Highly reliable

Clear and effective communication

Outgoing Personality

Patience and Tolerance

Organizational ability

Complex Problem-Solving

Handling Difficult Customers

Professional Appearance

Team training and development

Staff Management

Basic accounting

Order Management

Ordering Procedures

Fast Learner

Teamwork and Professionalism

Certification

  • Licensed Practical Nurse
  • Medical Review Officer Assistant
  • Certified Nursing Assistant
  • BLS CPR and AED
  • First Aid
  • Collection Site Personnel Training Course
  • Breath Alcohol Technician Training Course
  • Psychemedics Sample Collection Training Program
  • Basset Card
  • Food Manager Certification
  • AAMA Certified CMA

Timeline

Bartender

Dockers Bar
09.2020 - Current

License Practical Nurse

Springfield Clinic
06.2018 - Current

Insurance Specialist

Small Business Growth Corporation
08.2017 - 04.2018

Certified Nursing Assistant -

Capital Area School of Practical Nursing

Medical Assisting -

Midwest Technical Institute-Springfield

EMT/General Studies -

North County Technical High School

Licensed Practical Nurse -

Capital Area School of Practical Nursing

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Courtney Androski