Outdoors
Hi, I’m
Courtney Starnes
Leavenworth,KS
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Summary
Positive, organized, and innovative professional with proven ability to coordinate and execute various client focused styles and sizes of events. Experienced in fast-paced, high-stress environments. Equipped with a "calm during the storm" demeanor and deep understanding of event planning logistics. Skilled in vendor management, negotiations and budgeting. Committed to delivering memorable experiences that exceed client expectations and growing company revenue.
Overview
21
years of professional experience
Work History
C1 (ConvergeOne)
Program Executive
12.2024 - Current
Job overview
- Ensures customer satisfacation & retention
- Manages account-based P&L and annual revenue growth plans.
- Oversees all escalations for critical issues through creation and resolution.
- Monitors performance reporting and analytics to ensure our focus on continuous improvement.
- Manages relationships with the client and sales teams.
- Facilitated project coordination among cross-functional teams to enhance internal & external communication and workflow efficiency.
- Collaborated with cross-functional teams to resolve customer inquiries effectively.
Intelisys
Director of Events
03.2022 - 11.2024
Job overview
- Coordinated logistics for events, ensuring seamless execution and adherence to schedules.
- Collaborated with vendors to secure services and negotiate contracts for multiple events.
- Managed event budgets, tracking expenses to ensure financial accuracy and alignment with goals.
- Developed event marketing materials, enhancing visibility and engagement through strategic communication.
- Oversaw on-site event management, addressing issues swiftly to maintain high-quality attendee experiences.
- Built relationships with stakeholders to drive collaboration and support event objectives effectively.
- Implemented feedback mechanisms post-events, refining processes for future improvements and participant satisfaction.
- Achieved measurable success in meeting clients'' objectives while adhering to strict deadlines and tight budgets.
- Enhanced event experiences by meticulously planning and executing high-profile corporate gatherings.
- Spearheaded the development of new event concepts, resulting in unique offerings that set the company apart from competitors.
8x8 Inc
Field Marketing Manager
07.2019 - 03.2022
Job overview
- Developed and executed targeted marketing campaigns to increase brand awareness and drive lead generation.
- Collaborated with sales teams to align on messaging and optimize go-to-market strategies.
- Analyzed market trends and customer insights to refine marketing tactics and improve engagement.
- Managed event logistics, including planning, budgeting, and execution of promotional activities.
- Fostered relationships with key stakeholders to strengthen partnerships and promote collaborative efforts.
- Enhanced lead generation through targeted local events and trade shows.
CenturyLink
Field Marketing Manager
07.2004 - 07.2019
Job overview
- Created and executed event programs to highlight company brand and influence revenue for business.
- Collaborated with sales team to identify new opportunities and target markets.
- Increased sales through application of multi touch marketing program.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Streamlined processes for event planning and execution, reducing overall costs while maintaining high-quality experiences for attendees.
- Coordinated cross-functional teams for successful event promotions.
- Managed event logistics, including planning, budgeting, and execution of promotional activities.
Education
Sheldon High SchoolEugene, OR
Kansas City Kansas Community CollegeKansas City, Kansas, KS
from Marketing
Skills
- Integrity and ethics
- Coaching and mentoring
- Collaborative mindset
- Business analysis
- Proactive approach
- Results orientation
- Customer service experience
- Relationship building
- Stakeholder engagement
- Recruitment and hiring
- Staff management
- Strategic planning
- Group and individual instruction
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Riding Horses
Home Projects
Sports
Watching my kids activities
Traveling