Courtney Arredondo
Cedar Glen
Summary
Resourceful and multifaceted professional with proven expertise in data entry, office administration, marketing, and customer engagement. Known for streamlining operations, developing compelling marketing strategies, and delivering exceptional client service in fast-paced environments. Currently an Office Manager and onsite salesperson, blending administrative precision with marketing creativity to support business growth and community engagement. Strong interpersonal communicator with a flair for data analysis and process optimization.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Manager and Salesperson
Sun Communities
Rancho Cucamonga
12.2022 - Current
- Company Overview: Real Estate Investment Trust Company
- Conducted annual lease compliance inspections, enhancing resident satisfaction within six months.
- Managed resident applications, lease consultations, and rent prorations post-escrow.
- Processed monthly rent checks in a timely manner, and followed up on late payments to reduce monthly delinquency.
- Reduced delinquency rates through proactive rent collection and follow-up.
- Developed a personalized marketing program to support new listings, earning recognition from Senior and Division VPs.
- Doubled quarterly sales within first four months of earning license.
- Licensed Mobilehome Salesperson.
- Authored monthly newsletters and coordinated resident events and fundraisers.
- Real Estate Investment Trust Company
Manager and Event Coordinator
Ironbark Ciderworks
Claremont
08.2022 - 12.2022
- Company Overview: Ciderhouse
- Led planning for a successful anniversary event with live music, vendors, and artists.
- Managed staffing, inventory, vendor relations, and team training.
- Ciderhouse
Executive Assistant
Agbincola Tax and Business Services
Upland
12.2019 - 08.2022
- Company Overview: Income Tax and Bookkeeping Office
- Handled monthly bookkeeping for 75+ small businesses, generating reports for accountants.
- Trained incoming staff on all front-of-office procedures and instructed new hires on checking and compiling tax returns.
- Trained new hires and standardized onboarding processes.
- Managed calendar and client flow during peak tax season.
- Income Tax and Bookkeeping Office
Server
Union on Yale
Claremont
05.2018 - 11.2019
- Company Overview: American Up-scale Restaurant
- Guest Service specialist.
- American Up-scale Restaurant
Manager
Izakaya by Slowfish
West Hollywood
08.2017 - 05.2018
- Company Overview: Upscale Japanese Cuisine
- Fine dining and event coordinator.
- Upscale Japanese Cuisine
Shift Manager
Odaiba Japanese Grill
Rancho Cucamonga
04.2015 - 08.2017
- Company Overview: Japanese Restaurant
- Team leader and guest service specialist.
- Japanese Restaurant
Administrative Assistant
Professional Design Associates
Upland
06.2013 - 03.2015
- Company Overview: Landscape Design and Architectural Services
- Payroll
- AP/AR processing
- Clerical duties
- Landscape Design and Architectural Services
Seasonal Temp
The Amgraph Group
Ontario
06.2011 - 06.2013
- Company Overview: Branding and marketing solutions
- Clerical duties
- Branding and marketing solutions
Data Entry Specialist
Laura A. Arredondo, CPA
Rancho Cucamonga
01.2007 - 04.2012
- Company Overview: Accounting services
- Accounting and financial data entry
- Accounting services
Education
in Real Estate -
Mt San Antonio College
08.2021
Skills
- Client & Resident Relations
- Event Planning & Coordination
- Lease Compliance & Escrow Coordination
- Market Analysis
- Marketing strategy
- Office Management & Administration
- Real Estate Marketing & Sales
- Social Media Marketing
- Strong attention to detail
- Team Management
- Lease compliance
- Sales strategy
- Rent collection
- Vendor management
- Client relations
- Monthly bookkeeping
- Data management
- Spreadsheets
- Customer service
- Problem solving
- Excellent communication
- Clerical support
- Adobe
- Canva
- MS office
- Excel
- Netsuite
- SAP
- Quickbooks
- Yardi
Certification
- NAR Membership, #157539033, 09/01/24, Present, National Association of REALTORS
- Real Estate Salesperson License, #02237534, 07/01/24, 07/01/28
Timeline
Office Manager and Salesperson
Sun Communities
12.2022 - Current
Manager and Event Coordinator
Ironbark Ciderworks
08.2022 - 12.2022
Executive Assistant
Agbincola Tax and Business Services
12.2019 - 08.2022
Server
Union on Yale
05.2018 - 11.2019
Manager
Izakaya by Slowfish
08.2017 - 05.2018
Shift Manager
Odaiba Japanese Grill
04.2015 - 08.2017
Administrative Assistant
Professional Design Associates
06.2013 - 03.2015
Seasonal Temp
The Amgraph Group
06.2011 - 06.2013
Data Entry Specialist
Laura A. Arredondo, CPA
01.2007 - 04.2012
in Real Estate -
Mt San Antonio College
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